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6. RESULTS AND OBSERVATIONS Following are the observations made by Mr. Whitfield and results of the tests conducted. 6.1 HEADEND Time Warner has completed their final Headend migration into the La Mirada facility. The Headend is located at 14899 Artesia Blvd in La Mirada Ca, 90638. The Headend that was previously located at the Santa Ana College has been decommissioned and Time Warner is now operating out of a new fiber optic distribution Node that was newly constructed in May 2005. The Node is part of a new system clustering technology that is being deployed throughout the cable industry today. This clustering technology takes advantage of fiber optic distribution of broadband content to multiple cities but originates from one Headend. The Santa Ana distribution Node is located on 1115 E. Second St. (Cross Street is Santa Fe between 2nd and 3rd St.) This Node delivers dedicated Santa Ana programming video to their customers. The Headend Node design layout was detailed and well documented. It was a bit disorganized due to new digital equipment being installed. The outside door to the Headend was propped open allowing the equipment being subjected to the outside temperature. The temperature was around 90 degrees at the time. It is CSG's recommendation that Time Warner Cable continue to maintain an orderly and clean headend facility. Ensuring a controlled temperature environment is critical based on the merging of multiple cities operating from the single La Mirada facility. Accessibility was also easily obtained. The property and outside structure were well maintained, and adequate security measures had been taken to restrict entry to this area. Time Warner's Visual channel observation at the Node and subjective visual examinations on all channels at the Node were improved from previous years. More channels were added to the Santa Ana channel lineup. A new channel lineup card is included. The in -field video quality is equal to the observations made at the Node. The test equipment present at the Headend seemed adequate to provide valid test data requested. The Headend combiner output signal levels maintained a flat frequency spectrum that represented a well -tuned RF output. Time Warner has provided two new fiber links to address video quality issues previously noted in earlier tests. The Santa Ana City Hall now has a dedicated fiber feed as well as the Santa Ana College channel. Both of the fiber feeds originate from the Second Street Node greatly improving the video quality and have satisfied the concerns of the city. The observed picture quality was very good with no exceptions. Communications Support Group, VP RPT2007.001 Page 7