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KCN RFP #06-151 <br />KCN Quality Statement <br />KCN is committed to providing quality service and products to our customers. We <br />support this commitment with the following KCN facts: <br />Keefe Commissary Network's exceptional growth is directly tied to our <br />specialization in providing quality products and services to inmate commissary only. <br />KCN's ONLY business and ONLY customers are correctional commissaries. KCN <br />focuses on our customer/partners quality requirements to meet the unique needs of <br />the inmates. Because KCN's sole business is commissary services, and not dining, <br />we do not have a conflict of interest. <br />A vendor who provides both food serviceand'commissary has a direct conflict of <br />food service.meals,and providing poor quality <br />interest. By driving down the cost of <br />and taste, it provides an incentive for the inmates to purchase additional <br />commissary. KCNI is the best choice in commissary with no, stake in either staff <br />kitchen or inmate food services. <br />KCN service and dehYer' of orders from our local.warebbuse.as compared to an <br />onsite operation1i►aal advantages. <br />➢ KCN will provide a more secure operation by being minimally invasive to <br />➢ tWith one driver entering one_sally port once a week to drop off orders and <br />retrieve empty carts; the City will have less commissary staff entering and <br />leaving the facility. <br />➢ KCN will not pull orders on site, this -will have animmediate positive impact <br />for on site security and reduce the City einployge's time'm managing secure <br />entrances and exits. This will reduce the number of daily delivery trucks. <br />➢ Reduction in daily deliveries also means a reduction in delivery drivers. <br />This will: <br />1. Eliminate possible inventory theft <br />2. Diminish contraband opportunities being introduced in the secure <br />environment <br />3. Reduce background checks and security clearances <br />➢ KCN will process orders at our secure warehouse. This will be benefit the <br />City as follows: <br />• Order fulfillment will not invade the kitchen area <br />• Inventory control at the facility will be dining inventory only <br />• Reduce City employees - correctional officers monitoring <br />additional inventory and inmate interaction <br />• Refocuses kitchen/dining operations to only one task <br />