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<br />---l <br /> <br />SUB-SECTION 1.3 <br /> <br />PROPOSED QUALITY CONTROL PLAN <br /> <br />MASK Systems, Inc. will coordinate and administrate our Quality Control Plan in accordance to <br />the following guidelines: <br /> <br />) <br /> <br />) <br /> <br />As part of this proposal, MASK will provide Contract Manager. The Contract Manager <br />shall be responsible for the overall management and coordination of the Contract and <br />shall act as the administrative point of contact with the City. The Contract Manager or his <br />I her designee will be available twenty-four per day, seven days a week via the 800 <br />service line. <br />Prior to mobilizing any persons to the project the Contracts Manager or his I her designee <br />will conduct a preliminary Project Team Back Ground Review. This review will be <br />conducted to ensure that the subject employees' historical background is in compliance <br />with the RFP requirements. <br />Prior to any person being mobilized for service, the Contracts Manager or his I her <br />designee will conduct a Safety I Security Training Seminar. The intent of this Training <br />Seminar is to ensure that all employees that will be entering the facility are familiar with <br />and will comply with all facility regulations. <br />The Contracts Manager or his I her designee will be responsible to coordinate all labor <br />requirements for Corrective Maintenance and Preventative Maintenance, so that the <br />subject services are provided in a timely manner, professional manner and in accordance <br />to contractual guidelines. This coordination will include: <br /> <br />1. <br /> <br />2. <br /> <br />3. <br /> <br />4. <br /> <br />4.1 <br />4.2 <br /> <br />4.3 <br /> <br />4.4 <br /> <br />4.5 <br /> <br />Scheduling of Service Personnel for Corrective Maintenance. <br />Daily review of Critical and Routine Trouble Reports to ensure that the subject <br />services were provided within in prescribed time requirements. If there appears to <br />be a discrepancy between the prescribed time period for repairing the subject <br />systems and the actual time for repair, the Contracts Manager or his I her designee <br />will review the subject event with the Service Person that was mobilized to the <br />facility for this repair and establish a course of action to prevent this type of event <br />from reoccurring. <br />Daily review of Critical and Routine Trouble Reports to ensure that spare parts <br />are replenished. <br />Daily review of Critical and Routine Trouble Reports to circumvent reoccurring <br />system faults. If there appears to be a reoccurring system fault, develop a course <br />of action to solve this issue. <br />Staging and coordination of equipment and personnel for Preventative <br />Maintenance. Including: <br />4.5.1 Reviewing the computer based Critical and Routine Trouble <br />Reports for the previous period, so that reoccurring system faults are <br />analyzed and addressed during the Preventative Maintenance activities. <br />4.5.2 Review the in stock computer based tracking system to ensure that <br />equipment that is needed for the Preventative Maintenance activities is in <br />stock. <br />