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A-2007-044 <br />INS',I�CtPlf;l Hr,; ;Itr3('if,> ; <br />i.' isit J; "OUNCI <br />CST;: oZ/o?k/D% <br />to <br />This SERVICE AGREEMENT (" A�greemenY'I dated the 26th day of January, 2007 ("Effective Date") <br />is between the City of Santa Ana, a charter city and municipal corporation, organized and existing under the <br />Constitution and laws of the State of California (hereinafter referred to as "Customer"), having its principal <br />place of business at 20 Civic Center Plaza (M-30), P.O. 1988, Santa Ana, CA 92702 and GIS Data <br />Resources, Inc., ("GDR"), operating as a Corporation, doing business out of Novato, California, organized <br />and existing under the laws of the State of California, and having its principal place of business at 8 Digital <br />Drive, Suite 200, Novato, CA 94949. <br />GIS Data Resources, Inc. <br />SERVICE AGREEMENT <br />Definitions <br />(a) "Confidential Information" means any information, technical data, know-how or material which <br />is proprietary to the disclosing party or designated as "confidential" (or with words of similar import), whether <br />or not owned or developed by the disclosing party, which is not generally known by the receiving party. <br />Without limiting the generality of the foregoing, Confidential Information includes, but is not limited to, the <br />following types of information, and other information of a similar nature (whether or not reduced to writing or <br />still in development): designs, concepts, drawings, ideas, inventions, specifications, techniques, discoveries, <br />models, data, documentation, diagrams, software, source or object code, flow charts, research, <br />development, processes, procedures, know-how, new product or new technology information, <br />equipment/product mix and service offerings, manufacturing and distribution sources for equipment/products, <br />marketing techniques and materials, marketing plans, timetables, strategies and development plans <br />(including prospective trade names or trademarks), customer names and other information related to a <br />party's products, pricing policies, and financial information. Without limitation, "Confidential Information" as it <br />relates to GDR includes certain proprietary and/or licensed software, processes and business activities <br />relating to the procurement, forecasting, warehousing, delivery, assembly, installation, design, intelligent <br />mapping, data storage, manipulation, retrieval and tracking, maintenance, repair and testing of <br />telecommunications equipment and facilities. Confidential Information shall not include information that (i) is <br />now or later becomes generally known to the public (other than as a result of a breach of this Agreement); (ii) <br />is independently developed by the receiving party without reliance on or use of the disclosing party's <br />information; (iii) is already in the possession of the receiving party at the time of (or prior to) the disclosure <br />thereof by the disclosing party; or (iv) is later published or generally disclosed to the public by the disclosing <br />party. The receiving party shall bear the burden of showing that any of the foregoing exclusions apply to any <br />information or materials. <br />(b) "Deliverable" means any tangible deliverable as defined In the SOW. Deliverables may include <br />but are not limited to Services, GDR product and/or maintenance. <br />(c) "Services" mean the work to be performed by GDR or its agents, consultants or subcontractors, <br />as described in the SOW. <br />(d) "Specifications" mean the technical description of any relevant Deliverable(s), if any. <br />(a) "Statement of Work" or "SOW" means the mutually agreeable written project plan for consulting <br />services attached hereto and incorporated herein as Exhibit A. The SOW may include, but not be limited to, <br />the Specifications; the schedule, milestone(s) and description of the Deliverable(s) and/or Services; relevant <br />prerequisites, acceptance tests and criteria, reporting requirements; the location at which Services will be <br />performed; executive summaries; and any educational or training services provided as part of the SOW. <br />2. Rates and Payment Schedule. <br />(a) Customer shall pay GDR for providing the Services according to the rates and payment <br />schedule set forth in Exhibit B attached hereto and incorporated herein by this reference. <br />(b) Any sum due GDR hereunder which is not paid when due shall thereafter bear interest until paid <br />at a rate of 24% per annum, but in no event at a rate greater than that permitted under applicable law. <br />8 Digital Drive, Suite 200, Novato, CA 94949 • (888) 654-4GDR (4437) • Phone (415) 884-4437 • FAX (415) 884-4407 <br />Rev: 20051006 Page 1 of 12 <br />