INFOSEND, INC. 1 - 2007 - Laserfiche WebLink

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INSUIt ANCE Nt-( ON FILE WORK MAY NOi PROCEED CLERK OF COUNCIL DATE: 31a y /o7 D' F/M 1-2) (G Lbuw4f —) A- 2007 -050 CONSULTANT AGREEMENT THIS AGREEMENT, made and entered into this 20`h day of February, 2007 by and between InfoSend, Inc., a California corporation (hereinafter "Consultant "), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California (hereinafter "City "). RECITALS A. The City desires to retain a consultant having special skill and knowledge in the field of municipal bill printing and mailing services and electronic bill presentment and payment services. B. Consultant represents that Consultant is able and willing to provide such services to the City. C. In undertaking the performance of this Agreement, Consultant represents that it is knowledgeable in its field and that any services performed by Consultant under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional consulting firm in the field. NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: SCOPE OF SERVICES Consultant shall provide paper bill processing, printing and mailing services along electronic bill presentment and payment services, as set forth in City's RFP for Utility Bill Printing & Mailing Electronic Bill Presentment and Payment Services, on file at the City's Treasury Department and incorporated by this reference, and Consultant's Proposal for Utility Bill Printing and Mailing, attached as Exhibit A to this Agreement. The bill printing and mailing process consists of processing data, address validation and POSTNET bar coding, printing documents, mail preparation, applying presorted postage and sending via the United States Postal Service for the City's municipal utility bills. Consultant will also provide Electronic Bill Presentment and Payment services consisting of presenting utility bills online and accepting payment transaction information to facilitate ACH or credit card payment.