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InfoSend Response — 12/29/2006 <br />12 <br />Meets <br />Partially <br />Does not <br />Future <br />ID <br />Meets <br />Meet <br />Enhancement <br />GR -10. <br />The vendor shall return, at its own expense, <br />any and all data furnished by or obtained on <br />behalf of COSA promptly upon COSA's <br />request whether upon the termination or <br />X <br />completion of the contract in whichever form it <br />is maintained by the vendor. <br />GENERAL REQUIREMENTS — Product <br />Development and Ongoing Maintenance <br />GR -11. <br />EBPP Invoices, letters, and collection letters <br />shall be sent each working day. <br />X <br />GR -12. <br />Vendor shall store COSA data securely at <br />least until the successful completion of the <br />printing /fulfillment process for a given billing <br />X <br />run. <br />GR -13. <br />Any decision that may be taken to stop or re- <br />do a billing run shall not constitute a need to <br />re -send or re- transmit any part of the data <br />comprising the input to that billing run. The <br />X <br />method of secure storage shall not impose a <br />delay if it becomes necessary to restart or <br />rerun a given billing stream. <br />GR -14. <br />Describe the processes and /or technologies in <br />place to ensure the security and privacy of <br />X <br />data transmissions. <br />GR -15. <br />Vendor must provide pricing for the use of <br />environmentally friendly and recycled products <br />X <br />as well as any other option available. <br />STOCK MATERIALS & PRINT <br />GR -16. <br />Invoices, notices, and letters shall be laser <br />printed using at feast two color processes to <br />highlight logo and key data, with at least 600 x <br />X <br />600 DPI. <br />GR -17. <br />Invoices and notices shall have capability to <br />Print information on reverse side. <br />X <br />GR -18. <br />Vendor must have graphic capabilities to <br />redesign the bill format, including a perforation <br />at the bottom of bill (remittance coupon at <br />X <br />bottom of bill) and an unlimited free form <br />message area. <br />GR -19. <br />Vendor must be able to accommodate multiple <br />bill formats. Bills and notices may be <br />redesigned as part of this Agreement. Pricing <br />should include the cost of initial bill format set <br />up for each format required and for <br />subsequent required changes and redesigns. <br />Vendor must specify the type of bill or change <br />X <br />that might constitute a "new" format. For <br />example, when a meter is changed in the <br />middle of a billing cycle, two lines of meter <br />reads and consumption data should appear on <br />the bill. <br />GR -20. <br />Vendor must fold and insert statements into <br />window envelopes, along with a return <br />envelope and four (4) 8 '/ by 3 % information <br />X <br />inserts which may include one or more multi - <br />a e inserts. <br />GR -21. <br />Vendor must insert customer bills and inserts <br />in a specified #10 envelope together with the <br />X <br />specified return envelope. <br />12 <br />