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InfoSend Response — 12/29/2006 <br />InfoSend's second facility is located in Redlands, California. This facility is also owned and <br />operated by InfoSend and serves as the company's disaster recovery site. The site is fully <br />networked and data is synched up from the Fullerton facility to the Redlands facility <br />automatically. The facility is approximately 1 mile from main Post Office Hub of Redlands. <br />Disaster Recovery Facility: <br />1475 W. Park Avenue <br />Redlands, CA 92373 -8178 <br />Description of Print & Mail Service <br />InfoSend provides a free and secure upload form that authorized users can access to transmit <br />files. Alternatively, you can automate your transfers using FTP or use a dial -up modem. Upon <br />the receipt of the data file, a File Transfer Confirmation report will be sent via e-mail. Your data <br />is then processed, address validated, presorted, printed, put through Quality Control (QC), <br />folded, inserted, and mailed within 24 hours. Files transferred and approved before 9:00 a.m. <br />Pacific Time are processed and mailed the same davl After your data has been processed <br />and mailed, you will receive a detailed Process Confirmation report of the data processed for <br />your records. The confirmation reports are available online at www.infosend.com. <br />Programming <br />InfoSend creates a custom program that reads your data and inputs it to InfoSend's database <br />for processing. Common export formats are character delimited, XML, SDF, and flat ASCII. Our <br />programmers will adapt to your file format instead of asking you to conform to a predefined <br />template. InfoSend has successfully accepted data originating from a variety of different billing <br />systems — including licensed and custom financial management platforms. We have the ability <br />to suppress the printing of certain statements or invoices based upon specific criteria: account <br />type, customer account number, dollar amounts, etc. <br />CASS Certification: <br />In accordance with postal regulations for presorted first class mail, we use CASS Certified <br />software when processing incoming data. This software validates and presorts all customer <br />delivery addresses into zip code order while adding the barcode and zip +4 extension. InfoSend <br />can suppress the mailing of documents containing invalid addresses and instead report them to <br />you in an electronic file. <br />Forms <br />Documents are printed on white or preprinted color forms. Custom preprinted forms allow <br />InfoSend to match your logo colors and provide high quality screens. Both options are provided <br />at the same price. <br />Inserting <br />40 <br />