Laserfiche WebLink
InfoSend Response — 12/29/2006 <br />Please inform us if you would like a price for this service. <br />PDF Document Archiving <br />PDF document archiving is an optional service. This is a document archiving tool used by your <br />customer service representatives to download electronic copies of any document that InfoSend <br />mails. This web application allows you to query the database by customer name, account <br />number, or up to three other custom fields. Documents are archived as individual PDF files, <br />which gives you a quick download time. Your CSRs can use this service to research customer <br />inquiries by viewing a carbon copy of the printed bill. Pricing is based on how long the <br />documents are retained. <br />EBPP <br />Electronic Bill Presentment and Payment (EBPP) is an optional service. Give your customers <br />the ability to pay their bills online and send bills to them via email. You can save postage costs <br />by eliminating paper bills! The service is also commonly referred to as e- Billing or Online Billing. <br />The portal is customized to match the look of your website and you can choose your own name <br />for it. The City of Chino uses InfoSend's e- Billing service and chose to name it e- BiIIPay. The <br />following is a screenshot of the login page: <br />Welcome to the City of Chino e- BillPay Login Area <br />e- BiIIPay To subscribe you account for City of Chino e•SitlPay, click on the bettor? below. <br />}�51F SV85Y32iD1'$3Pf <br />This system makes it easy for our custorrrers to manage their own utility account. <br />Customers can choose to receive statements by a. mail, make ovine payments, sign up <br />for recurring payments, or update their information. To subscribe, simply click on the <br />New Subscription button. If you experience any difficulties, please contact us by rl_ck_r <br />Login Id: <br />Password <br />lAGlN ( FOMOT PA$511M RE�c'T <br />Job Tracker and Sample Approvals <br />The InfoSend website contains a variety of account management tools that you can use. The <br />Job Tracker gives you real -time monitoring of the data files that it has submitted to InfoSend for <br />processing. The Job Tracker informs you whether your file is being processed, printed, put <br />through QC, or in the mailing department. Confirmation reports are uploaded to the job tracker <br />for easy reference. You can use the job tracker to approve samples of printed bills or online bills <br />in the HTML format. <br />42 <br />