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EXHIBIT A <br />SCOPE OF SERVICES <br />Contractor shall provide graffiti removal services through its vocational training program as <br />follows: <br />• Contractor will provide one (1) on-site job coach and three (3) workers to perform <br />graffiti removal three days per week <br />• Contractor will assign one (1) 100% Direct Quality Working Control Job Coach, who <br />shall be qualified as defined in Welfare and Institution Code §4512, including <br />approval through the California Highway Vehicle Safety Course. <br />• Training and supervision of the workers will be provided by Contractor, on the <br />assigned work sites from 8:30 am to 12:00 pm Monday, Wednesday and Friday <br />• Contractor's supervisor will receive training and information regarding required work <br />skills, rules, regulations and procedures. The Supervisor shall convey the information <br />to Contractor's workers assigned to provide services, on an individual basis and in <br />daily safety group meetings for the first two weeks of this agreement. Thereafter, the <br />information will be reviewed monthly. <br />• Contractor will conduct sample inspections for quality control on all work performed <br />on a daily basis. Supervisors will conduct a site visit at least once a week during the <br />first two months of this agreement, and monthly thereafter. <br />• Contractor shall observe the following paid holidays: <br />New Year's Eve <br />New Year's Day <br />Martin Luther King Day <br />President's Day <br />Memorial Day <br />Independence Day <br />Labor Day <br />Thanksgiving Day <br />The Friday after Thanksgiving <br />Christmas Eve <br />Christmas Day <br />CITY RESPONSIBILITIES <br />• City shall train Contractor's supervisor regarding work skills, rules and regulations, <br />procedures and interpersonal skills necessary to successfully perform this Agreement. <br />City shall provide paint, paint rollers, pans and gloves necessary to perform this <br />Agreement. <br />• City shall conduct on-going job related training sessions for Contractor's supervisors, <br />