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<br />Benchmark Technical S ecialties <br />Telecommunications Services Category <br /> <br />Telephone System Engineer <br />for NEC NEAX2400 PBX <br /> <br />Duties . Installs new cabling and perform cross connects at <br />Main Distribution Frame (MDF) or Intermediate <br />Distribution Frame (IDF). <br />. Installs new telephone equipment to voice outlets as <br />required. <br />. Tone, test and identify voice cables. <br />. Update and maintain all voice cable records. <br />. Programming and physical moves, adds, and <br />changes (MAC's) of existing telephone equipment. <br />. Troubleshoot problems and make appropriate <br />repairs. <br /> <br />Education/Certification . NEC certification in installation, maintenance and <br />administration on the NEC NEAX 2400 IPX, NEC <br />NEAX IPS 2000 and NEC IVS 20 PBX's <br />. NEC certification in installation, maintenance, and <br />administration on the NEC inforset 408, MEC Mark <br />II, and NEC Electra Pro Elite key systems. <br />. Certification in maintenance and administration of <br />the Centigram 640 VME 6.00 voicemail system <br />preferred. <br /> <br />Work Experience/Skills/Knowledge/Abilities . Minimum 4 years in installation and maintenance of <br />digital and key telephone systems. <br />. Ability to program large NEC PBX systems and <br />small key systems. <br />. Skills and experience troubleshooting telephony <br />related problems. <br />. Must have positive customer service attitude. <br />. Ability to communicate well with customers. <br />. Ability to work without direct supervision. <br />. Ability to work with outside vendors to resolve <br />technical problems. <br /> <br />Other . Must have a valid Class C Driver's license. <br />. Manual dexterity to manipulate tools, test equipment, <br />electronic devices, computers and keyboards. <br />. Ability to lift and move objects weighing up to 50 <br />pounds. <br />. Ability to read printed documentation and computer <br />screens. <br />. Ability to recognize and respond to alarm sounds and <br />equipment generated signals. <br />. May have to undergo background investigation by <br />Santa Ana Police Department. <br />