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City of Santa Ana <br />Scope of Work <br />Name of Organization Hotline of Southern California <br />Name of Funded Program Hotline <br />Annual Accomplishment Goal <br />I. Total number of unduplicated clients (Santa Ana and Non-Santa Ana Residents) anticipated to be served by the <br />funded program, named above, during the 12-month contract period. <br />31500 Persons <br />II. Number of ONLY unduplicated Santa Ana residents to be served by the funded program, named above, during the <br />12-month contract period. <br />3250 Persons <br />Program and Funding Description <br />III. Description of Work - In the space below, describe the program to be funded during the 12-month contract period. <br />What specific activities will be undertaken during the contract period. Please be concise in your response. Only the <br />viewable space will print. <br />The Hotline will use trained volunteers to provide non-judgmental, empathetic listening via the telephone. In addition <br />they will provide current information and referral to agencies and programs that can help clients with homelessness, <br />financial assistance, clothing, food, legal aid, bereavement, treatment programs for substance abuse, healthcare and <br />mental health services. The volunteers can seek intervention for those in crisis notifying family, friends or healthcare <br />professionals, if necessary. <br />Schedule of Pertormace <br />Estimate the number of ONLY unduplicated Santa Ana residents to be served by the funded program during the 12- <br />month contract period per quarter. (Enter number of new Santa Ana clients ser <br />d <br /> <br />in quarter 1 do not count them again in ve <br />each quarter. If they were served <br />quarter 2) <br />Quarter 1: July 1 -September 30 812 Persons <br />Quarter 2: October 1 -December 31 812 Persons <br />Quarter 3: January 1 -March 31 813 Persons <br />Quarter 4: April 1 -June 30 813 Persons <br /> <br />Schedule of Invoicing 3250 Total unduplicated Santa Ana Residents to be served. <br />Estimate the amount of grant funds to be requested during the 12-month contract period on a quarterly basis. <br />Quarter 1: July 1 -September 30 $ 1 <br /> <br />Quarter 2: October 1 -December 31 ,250.00 <br />$ 1,250.00 <br />Quarter 3: January 1 -March 31 $ 1,250.00 <br />Quarter 4: April 1 -June 30 $ 1,250.00 <br />$ 5,000.00 Total Grant <br />Exhibit A <br />Page 1 of 1 <br />