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1 6. BARKING DOG COMPLAINT SERVICES - COUNTY shall receIve barking dog 2 complaints, provide customer assistance, issue citations, and schedule and conduct administrative 3 hearings in response to complaints received by COUNTY for barking dogs within jurisdiction of CITY. 4 B. Animal Care Field Services, Animal Care Special Services, and Animal Care Shelter Services 5 provided by COUNTY under this Agreement shall be established as those customarily provided to 6 residents of unincorporated areas of COUNTY. 7 C. If CITY is the City of Santa Ana, COUNTY shall provide a dog adoption notification to CITY 8 resident upon resident's adoption of a dog. The dog adoption notification shall state that CITY resident 9 is required to obtain a dog license from CITY within five (5) business days of adoption. CITY shall 10 make its best efforts to provide, monthly, updated dog licensing information to COUNTY. 11 D. COUNTY shall furnish and supply all necessary labor, supervision, equipment, and supplies to 12 provide the services described in this Agreement. County may use special supplies, stationery, notices, 13 forms and other items issued in the name of CITY; provided, however, said items are supplied by CITY 14 at CITY's expense. 15 E. The method by which services are provided, the standard of performance, any other matters 16 incidental to the performance of such services, and the control of personnel so employed, shall be 17 determined by COUNTY. In the event of a dispute between the parties as to the extent of the duties and 18 functions to be provided hereunder, or the level and manner of performance of such services, the parties 19 shall meet in good faith to resolve their differences. In the event of an impasse, the decision of 20 COUNTY's Health Care Agency Director, or designee, shall be final. 21 F. To facilitate the performance of services hereunder, COUNTY shall have full cooperation and 22 assistance from CITY, its officers, agents and employees. 23 G. COUNTY agrees to maintain its Shelter in a humane manner and keep said premises in a clean 24 condition at all times, and that all services furnished by it hereunder shall be in accordance with the laws 25 of the State of California, and that it will give required notices and use humane methods of care and 26 destruction of any animal coming under its jurisdiction. 27 H. COUNTY shall provide community outreach programs, and shall coordinate such programs 28 with CITY through a designated city liaison provided by COUNTY. Outreach efforts shall include, but 29 not be limited to, mobile licensing and adoption events, and visits to schools and community groups to 30 provide education regarding wildlife management, responsible pet ownership and other animal related 31 issues topics. 32 1. ANIMALS RETAINED FOR CRIMINAL PROSECUTION - Animals which are being retained 33 in criminal prosecutions, except for violations of animal control regulations andlor ordinances pursuant 34 to this Agreement, are not to be construed as held pursuant to the services provided under this 35 Agreement; housing will be provided at the discretion of COUNTY and at COUNTY's usual and 36 customary charges for such housing. 37 II 40f8 X:\CONTRACTS II - 2007-\2007-2008\Animal Care Services-Master-07-08-HH.Doc Santa Ana EXHIBIT A ACSXK08