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<br />1 c. COUNTY shall provide in-house Animal Care Field Services which may not require <br />2 contact in the field by an officer including, but not limited to, assistance to residents regarding <br />3 investigation of potentially dangerous and/or vicious dogs and other nuisance complaints; advice <br />4 regarding wildlife management and other issues. <br />5 2. ANIMAL CARE SPECIAL SERVICES <br />6 a. Animal Care Special Services include, but are not limited to, regulating animal related <br />7 businesses, field licensing and canvassing residents within CITY to locate and license unlicensed dogs in <br />8 accordance with Public Health laws which require rabies vaccination and licensing of all dogs over four <br />9 (4) months old. <br />lOb. COUNTY shall inspect all animal-related businesses in CITY jurisdiction in response <br />11 to any complaints received and in accordance with COUNTY established inspection schedules for <br />12 animal-related facilities. COUNTY will provide appropriate notification to CITY. <br />13 c. COUNTY will sell licenses at residences. Nothing in this Agreement prohibits other <br />14 methods for the sale of dog licenses by CITY or COUNTY. COUNTY enforcement officers will <br />15 follow-up on all problems when necessary. <br />16 d. In cities which allow animal permits for private homes, COUNTY shall issue permits <br />17 following an investigation of the neighborhood and inspection of resident facility or facilities for <br />18 adequacy to maintain the requested number of animals. COUNTY will obtain CITY approval to issue <br />19 said animal permits. <br />20 e. The number of hours of canvassing provided to CITY by COUNTY shall be prorated <br />21 based on available canvassing hours and Net Costs of cities receiving canvassing services during the <br />22 Term ofthis Agreement. At the sole discretion of COUNTY, COUNTY may adjust the number of hours <br />23 of canvassing provided. COUNTY shall notify CITY, in writing sixty (60) calendar days prior to said <br />24 adjustment of canvassing hours. <br />25 f. COUNTY shall process pet license renewals and answer resident questions made in <br />26 person or by telephone regarding licensing requirements. <br />27 g. COUNTY will process renewals oflicenses through an automated renewal system. <br />28 3. ANIMAL CARE SHELTER SERVICES <br />29 a. Animal Care Shelter Services include retentions at COUNTY's Animal Care Shelter <br />30 (Shelter) of dogs, cats and all other impounded animals in accordance with state law. Animals will be <br />31 kept on public display to allow owner identification. When animals are wearing identification, owners <br />32 will be contacted by telephone and by mail. Animals not redeemed by their owners will be evaluated for <br />33 adoption and every reasonable effort will be made towards their placement. Those which are neither <br />34 redeemed nor adopted may be euthanized and carcasses disposed of. <br />35 b. Animal Care Shelter Services shall include veterinary services, made available seven <br />36 (7) days a week. Said veterinary services shall be consistent with standards established by the California <br />37 Veterinary Medical Board, and shall include emergency, routine, and preventive veterinary care asi <br />20f8 <br />X:\CONTRACTS II - 2007-\2007-2008\Animal Care Services-Master-07-08-HH.Doc <br />Santa Ana <br /> <br />EXHIBIT A <br />ACSXK08 <br />