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<br />Place an <br />"X" next to <br />one Activity/ <br />Activity Program City Outcome Tracking Goal HUD Outcome Tracking HUD Goal <br /> Youth Services 1. Track improvement in 1. For education-based Number of persons assisted: Accessibility for the <br /> pre-test, post-test scores. programs, improve pre-test -with new access to a service purpose of creating <br /> post-test scores by 50% -with improved access to a service Suitable Living <br /> -where activity was used to meet a quality Environments <br /> standard or measurably improved quality, <br /> report the number that no longer only <br /> have access to substandard service <br /> 2. Track number of 2. Provide opportunities for Number of persons assisted: Accessibility for the <br /> individuals exposed to the exposure to the fine arts. -with new access to a service purpose of creating <br /> fine arts. -with improved access to a service Suitable Living <br /> -where activity was used to meet a quality Environments <br /> standard or measurably improved quality, <br /> report the number that no longer only <br /> have access to substandard service <br /> 3. Track children/youth 3. 90% of children/youth Number of persons assisted: Accessibility for the <br /> seeking referrals that were seeking referrals will be -with new access to a service purpose of creating <br /> linked to the services linked to the services -with improved access to a service Suitable Living <br /> sought. sought. -where activity was used to meet a quality Environments <br /> standard or measurably improved quality, <br /> report the number that no longer only <br /> have access to substandard service <br /> Low-and Track program participants 90% of program Number of persons assisted: Accessibility for the <br /> Moderate- that were linked to services partiCipants will be linked to -with new access to a service purpose of creating <br />X Income sought. services sought. -with improved access to a service Suitable Living <br />Services -where activity was used to meet a quality Environments <br /> standard or measurably improved quality, <br /> report the number that no longer only <br /> have access to substandard service <br /> <br />Describe how you will gather the tracking information, noted above, for that activity. <br /> <br />Evaluation of the HCAC is completed through Customer Satisfaction Surveys that are mailed to clients after they have <br />received HCAC services. These surveys are then reviewed on an ongoing baisis to ensure that the quality of services <br />remains as high as possible (Please see Attachment 1 for a copy of the HCAC's survey results from 2006). <br /> <br />Exhibit A-1 <br />Page 3 of 3 <br /> <br />