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Sublicense Agreement No. 070401 D <br />contributor agreement with DMP in which Licensee becomes a Contributor as defined <br />herein. <br />Upon termination of this Agreement, Licensee's rights to the County Parcel Landbase <br />(Right of Ways and Parcels) as listed on Exhibit A attached hereto, shall continue as a <br />perpetual term license in its most recent state of delivery. Future updates to the County <br />Parcel Landbase will be available to Licensee at prevailing rates and terms. <br />4. DELIVERY <br />4.1 Delivery Formats. DMP shall deliver each of the Licensed Products to <br />Licensee in a standard format compatible with Licensee's choice of either Intergraph, <br />ESRI or AutoDesk GIS platform as of the Effective Date. During the term of this <br />Agreement, should Licensee require the Licensed Products compatible with an <br />additional GIS platform supported by DMP, DMP shall deliver such Licensed Products <br />in the requested format within 30 days of written request thereof for a mutually agreed <br />upon service charge. Licensed Products shall be delivered on mutually acceptable <br />media compatible with Licensee's computer system. If Licensee has special delivery <br />and /or format requirements, a predetermined mutually agreed upon service charge will <br />be included in the price of the initial delivery and all subsequent deliveries to which the <br />special requirements apply. DMP shall notify Licensee of any changes in the format of <br />the Licensed Products at least 30 days in advance of delivery. DMP shall format and <br />deliver the Licensed Products within thirty (30) days of DMP's receipt of this signed <br />Sublicense Agreement. <br />4.2 Delivery Responsibilities. DMP shall be responsible for the delivery of all <br />Licensed Products. Licensee shall be responsible for installation of <br />Licensed Products and maintenance updates, or new Licensed Products. <br />For invoicing purposes installations shall be considered to be complete <br />thirty (30) days from date of delivery. <br />5. SUPPORT <br />5.1 Regular Support. For the term of this Agreement DMP will provide <br />telephone support for Licensed Products at the prevailing DMP technical <br />consulting rates. Such support will be provided by technical staff as <br />resources are available. <br />5.2 On -Call Support. Licensee may elect for On -call customer support and be <br />provided with priority telephone access and an E -Mail address to communicate support <br />issues to DMP for an annual fee. Normal hours of operation for On -Call Support are <br />8:00 a.m. to 5:00 p.m. PST. A technical consultant will respond to all telephone <br />requests submitted within four business hours and to all emergency requests within two <br />business hours. A technical consultant will provide up to 40 hours per year of technical <br />consulting resources required to address any specific issues as directed by Licensee. <br />Page 4 <br />