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<br />City of Santa Ana <br />Performance Outcome Tracking <br />Please find the activity most closety associated to the service that will be provided and place an "X" next to it then answer <br /> <br />the auestion below. Please note the trackina that is involved with this activitv. <br />Place an <br />"X" next to <br />one Activity/ <br />Activity Program Outcome Tracking Goal HUD Outcome Tracking HUD Goal <br /> Homelessness Track assisted individuals 50% of assisted individuals -Number of households that RECEIVED Accessibility for the <br /> Prevention who retained their housing and households will retain emergency financial assistance to purpose of creating <br /> or utilities for at least 6 their housing or utilities for prevent homelessness Suitable Living <br /> months after assistance at least 6 months after -Number of households that RECEIVED Environments <br /> was provided. assistance is provided. emergency legal assistance to prevent <br /> homelessness <br /> Emergency Track individuals who 50% of Number of homeless persons given Accessibility for the <br /> Shelter received support services individuals/households that overnight shelter purpose of creating <br /> that were linked to one or are provided with Suitable Living <br />X more additional support emergency shelter will OR Environments <br /> service and/or appropriate transition to interim housing <br /> housing. (I.e., transitional housing). Number of beds created in overnight <br /> shelter or other emergency housing <br /> Transitional Track homeless individuals 5% of homeless individuals Number of persons assisted: Accessibility for the <br /> Housing who participated in participating in transitional -with new access to a service purpose of creating <br /> transitional housing housing program will be -with improved access to a service Suitable Living <br /> program that were placed in placed in permanent -where activity was used to meet a quality Environments <br /> permanent housing. housing. standard or measurably improved quality, <br /> report the number that no longer only <br /> have access to substandard service <br /> Supportive Track individuals who 50% of individualslfamilies Number of persons assisted: Accessibility for the <br /> Services for received support services receiving support services -with new access to a service purpose of creating <br /> ESG that were linked to one or will be linked to one or -with improved access to a service Suitable Living <br /> more additional support more additional support -where activity was used to meet a quality Environments <br /> service and/or appropriate service and/or appropriate standard or measurably improved quality, <br /> housing. housing. report the number that no longer only <br /> have access to substandard service <br /> <br />Describe how you will gather the tracking information, noted above, for that activity. <br /> <br />Tracking information is gathered through the use of intakes for all clients utilizing any WTLC program (e.g., shelter, <br />hotline, outreach), and entering that information into a database ("Alice"). This database is able to produce reports of <br />client demographics specific to any program, any date, and any other specifications (e.g., city, age, income level, <br />number of children, children's information, etc.) as well as eliminating client duplication. WTLC utilizes a system of <br />checks and balances to ensure data reliability. The database is checked against the client files, and a chron that records <br />client entrance into a program. Every staff person providing services for clients is required to enter that information into <br />the clients' files. Any outside sources/agencies that are utilized are also documented in Alice, so that all services a client <br />receives throughout the entire agency is documented as to date, amount of time spent, number of contacts and who <br />provided those services. <br /> <br />Exhibit A-1 <br />Page 3 of 3 <br />