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<br />REQUEST FOR <br />COUNCIL ACTION <br /> <br /> <br />CITY COUNCIL MEETING DATE: <br /> <br />CLERK OF COUNCIL USE ONLY: <br /> <br />DECEMBER 3, 2007 <br />TITLE: <br /> <br />CONTRACT AWARD FOR <br />BACKUP AND RECOVERY SOFTWARE <br />(SPEC. NO. 07-104) <br /> <br />APPROVED <br /> <br />o As Recommended <br />o As Amended <br />o Ordinance on 1st Reading <br />o Ordinance on 2nd Reading <br />o Implementing Resolution <br />o Set Public Hearing For <br /> <br />Q <br /> <br />r2JJJr2 <br /> <br />CITY MANAGER <br /> <br />CONTINUED TO <br /> <br />- <br /> <br />FILE NUMBER <br /> <br />RECOMMENDED ACTION <br /> <br />Award a contract to CommVault for the purchaser trainingr and support of <br />CommVault software in an amount not to exceed $144r250. <br /> <br />DISCUSSION <br /> <br />The City of Santa Ana Data Center hosts and manages key citywide <br />applications including payrollr e-mailr financialsr utility billing and the <br />Santa Ana Property Information Network. A second data center supports the <br />Police Department operational and administrative computer applications <br />including computer-aided dispatchr jail managementr and records management. <br />The volume of computerized data in these two data centers has exceeded the <br />capabilities of the current backup and recovery software systemr and as a <br />resultr the time required to backup data exceeds the time span between <br />normal City business hours. AdditionallYr it is critical that the <br />integrity of the data used and stored by these two data centers be <br />protected by a reliable and robust data backup and recovery software system <br />to guard against data loss and/or damage. <br /> <br />The Information Services Division researched the backup and recovery <br />software industry. EMC Networker, Veri tas NetBackup and CommVaul t were <br />identified and were invited to demonstrate their product. The assessment <br />team made up of staff representing Micro Support r Network Engineering, <br />Information Services and Police Computer Services conducted extensive <br />technical analysisr onsite testing of each software applicationr checked <br />references, and found CommVault software to be an adaptabler flexibler and <br />effective data management solution with the most comprehensive training <br />component. CommVault architecture and design ensures the security and <br />integrity of the data it backs UPr recovers in a highly efficient manner <br />and provides the best solution to meet needs yet to come. CommVaul t is <br />the creator of CommVault software. As a result, staff recommends Council <br />approval of the recommended action. <br /> <br />221-1 <br />