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Docusign Envelope 1D: EBOF4108-19FB-44BO-8388-21 F424553A38 <br /> (d) Notwithstanding the above, Versaterm reserves the right to retain Customer Data <br /> on audit logs and server system logs and in support tickets, support requests, and <br /> direct communications with Versaterm, saved as part of routine back-ups or as <br /> otherwise may be required by law. <br /> 11. Representations and Warranties of Versaterm. <br /> Versaterm represents and warrants as follows: <br /> (a) Versaterm has the power and the capacity to enter into, and to perform its obligations <br /> under this MSA. This MSA and each of the agreements, contracts and instruments <br /> required by this MSA to be delivered by Versaterm have been duly authorized by <br /> Versaterm. This MSA has been duly executed and delivered by Versaterm and is a <br /> valid and binding obligation of Versaterm, enforceable in accordance with its terms; <br /> (b) neither the entering into of this MSA, nor the performance by Versaterm of any of its <br /> obligations under this MSA will contravene, breach, or result in any default under <br /> any organizational documents of Versaterm or under any agreement to which <br /> Versaterm is a party or by which Versaterm is otherwise bound; and <br /> (c) Versaterm will use commercially reasonable efforts to ensure that all Software <br /> delivered to Customer is, at the time of shipment, free of any known computer <br /> software viruses. <br /> 12. Representations and Warranties of Customer. Customer represents, warrants, and <br /> covenants, as follows: <br /> (a) Customer has the corporate power and the capacity to enter into, and to perform its <br /> obligations under this MSA. This MSA and each of the agreements, contracts and <br /> instruments required by this MSA to be delivered by Customer have been duly <br /> authorized by Customer. This MSA has been duly executed and delivered by the <br /> Customer and is a valid and binding obligation of the Customer, enforceable in <br /> accordance with its terms; and <br /> (b) neither the entering into of this MSA, nor the performance by Customer of any of its <br /> obligations under this MSA will contravene, breach, or result in a default under the <br /> articles, by-laws, constating documents or other organizational documents of <br /> Customer or under an agreement to which the Customer is a party or by which <br /> Customer is otherwise bound. <br /> 13. Versaterm's Indemnity <br /> (a) Versaterm will defend, and shall indemnify and hold harmless, at its own expense <br /> any claim, proceeding or suit (for purposes of this Section 13, a "Claim") brought <br /> against Customer, its City Council, officers, officials, agents, and employees (each, <br /> a Customer Indemnitee), to the extent such Claim alleges that any Licensed <br /> Materials provided under a Service Schedule infringes a proprietary right of a third- <br /> party which is enforceable within Canada or the United States, , and will indemnify <br /> and pay all damages finally awarded against Customer by courts of competent <br /> September 2024—v404O92024 Page 11 of 24 <br />