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Docusign Envelope ID:EBOF4108-19FB-44BO-8388-21F424553A38 <br /> 2. Scope of Agreement <br /> (a) It is the intention of Versaterm and Customer that, where Software and services are <br /> to be provided by Versaterm under this MSA, particular details and terms will be <br /> specified in a Service Schedule. If there is a conflict between a Service Schedule <br /> and this MSA, the Service Schedule will prevail over the conflicting provisions of this <br /> MSA to the extent of the inconsistency but only for the purposes of that Service <br /> Schedule. Except for such conflicts, the provisions of this MSA will not be deemed <br /> to be amended, cancelled, waived, or released by the execution of a Service <br /> Schedule. <br /> (b) Each Service Schedule shall contain the following minimum information, to the <br /> extent the same is applicable: <br /> i. the express incorporation of this MSA by reference; <br /> ii. a list and description of the applicable Software; <br /> iii. Subscription Term; <br /> iv. Customizations and custom application programming interfaces ("APIs") if any, <br /> to the Software and the terms and conditions upon which same will be provided; <br /> v. the Fees, including onboarding fees, escrow agreement fees and implementation <br /> fees, as applicable; <br /> vi. the License Fee or Subscription Fee for the Software; <br /> vii. the Maintenance and Support Fee; <br /> viii. the site(s) at which the Software are permitted to be installed if Software is <br /> installed on Customer's premises; <br /> ix. the project schedule(which may include project implementation dates, installation <br /> dates, training session dates) for the Software; <br /> x. training, if applicable; <br /> I <br /> A. any other terms relating to the maintenance, enhancement or support of the <br /> Software; and <br /> xii. any special terms and conditions agreed upon by Versaterm and Customer. <br /> 3. Effective Dates. <br /> (a) This MSA shall have an initial term of three (3) years from the Effective Date (the <br /> "Initial Term"), unless earlier terminated in accordance with the provisions under <br /> Section 19, and shall automatically renew for consecutive additional one (1) year <br /> terms (each a "Renewal Term"), unless either Party provides a written termination <br /> September 2024—A04092024 Page 5 of 24 <br />