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,tN, :XPlRES <br />-08 <br />CUUNUL <br />0.. <br />T oci `LAWSOO N <br />'14a m. <br />A- 2008 -037 <br />LAWSON SOFTWARE CUSTOMER AGREEMENT <br />MASTER TERMS AND CONDITIONS <br />Customer Name: <br />Address: <br />City: <br />Stat&Mp or Province/Postal Code: <br />Country: <br />City of Santa Ana <br />20 Civic Center Plaza, 8'" Floor <br />Santa Ana <br />CA 92701 <br />USA <br />These Lawson Software Customer Agreement Master Terms and Conditions ('Lawson Master Terms and CondiGons") we entered into by each respective <br />Lawson Group company named below and in each Order Form and the customer entity named above and in each Order Forth, and is effective as of the latest <br />date signed below after all Parties have signed. <br />The entire Lawson Software Customer Agreement includes these Lawson Master Terms and Conditions, and each Order Forth, Statement of Work and other <br />written agreement entered into by Customer and any Lawson Group company at any time in the future and which refers to these Lawson Master Terms and <br />Conditions (collectively, the "Agreement'). <br />The initial Agreement must be signed below, and may be signed in counterpart and delivered by fax, pdf or other means that displays the original or a copy of <br />the signatures. Any subsequent Order Forth or Statement of Work may be signed and delivered in the same manner or as described in that Order Form or <br />Statement of Work. <br />The Agreement contains the complete agreement with Customer concerning any products, software, maintenance or services provided by any Lawson Group <br />company. <br />IN WITNESS WHEREOF, the parties hereto have executed this Lawson Software Customer Agreement Master Terms and Conditions on the date set forth <br />below. <br />For LAWSON SOFTWARE AMERICAS, INC. <br />1 / t" u j C 'i: Vi CAS <br />(Title) <br />(Date) < <br />CITY OF S T A <br />r <br />DAVID N. REAM <br />City Manager <br />MAR 3 2008 <br />(Date) <br />PATRICIA E. HEALY <br />Clerk of the Council <br />APPROVED AS TO FORM: <br />JOSEPH W.FLETCHER <br />City Attorney <br />By: use: -sl c <br />Laura Sheedy <br />Assistant City Attorney <br />Customer Master T &C s — North America Page 1 of(, <br />Revised 2007 August 13 <br />