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REQUEST FOR COUNCIL ACTION CITY COUNCIL MEETING DATE: APRIL 7, 2008 TITLE: AGREEMENT WITH CALIFORNIA STATE UNIVERSITY FULLERTON, SOCIAL SCIENCE RESEARCH CENTER, TO CONDUCT RETURN ON INVESTMENT, PHASE III STUDY t~,~------.~ CI MANAGER RECOMMENDED ACTION CLERK OF COUNCIL USE ONLY: APPROVED ^ As Recommended ^ As Amended ^ Ordinance on 15f Reading ^ Ordinance on 2nd Reading ^ Implementing Resolution ^ Set Public Hearing For CONTINUED TO FILE NUMBER Authorize the City Manager and Clerk of the Council to execute the attached agreement with California State University Fullerton, Social Science Research Center, to conduct the Return on Investment, Phase III Study for an amount of $20,000 for a term period of January 2008 to June 30, 2009. WORKFORCE INVESTMENT BOARD ACTION Accepted the proposal from California State University, Fullerton - Social Science Research Center to conduct the Return on Investment, Phase III Study for an amount not to exceed $20,000 and recommended the City Manager execute the agreement. By a vote of 22:0 (Beasley, Campanella, Claudio, de Leon, Didion, Fischer, Jimenez-Hama, Lewis, Metzler, Novelo, Ward absent) at its Meeting of September 14, 2007. DISCUSSION At its January 12, 2007, meeting, the Workforce Investment Board (WIB) authorized the Oversight and Data Committee to develop and release a Request for Proposals (RFP) to conduct quarterly surveys of a select group of clients who have utilized the Santa Ana WORK Center's services in order to measure the value of those services. This will be a Phase III Return on Investment (ROI) study and a follow-up to the first and second ROI studies. The first study evaluated the Workforce Investment Act (WIA) funds spent on clients who had been enrolled and exited WIA during Program Year 2002-03 and then a second study evaluated universal access customers who used the Santa Ana WORK Center during Program Year 25N-1