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Z. In cases where areas of authority overlap, it is the responsibility of the EEO <br />Officer to advise the complainant of the existence of State, Federal and other <br />proper action agencies, which may also have a bearing. <br />3. Complainants alleging disc the Office of Civil~Rights (IOCR) U~S. Department <br />their right to file directly wit <br />of Labor and applicable procedures. <br />4. Complainants must file their complaint directly with: <br />Lydia H. Morgan <br />EEO Officer <br />Santa Ana Local Workforce investment Area <br />1000 E. Santa Ana Blvd., Suite 200 <br />Santa Ana, Ca 92701 <br />V}. Procedures for Handling Handicap Complaints by Participants <br />Complaints alleging discrimination on the basislemh ntd'Q Sectliob 504 of the Rehab'I tation <br />under the Department of Labor regulations imp .. <br />Act of 1973 at 29 Code of Federal Regulations Section 32. <br />1. Complaints must exhaust the Santa Ana LWIA's informal resolution <br />procedures before filing their complaint with OCR. <br />2. Complainants will be made aware of the 180 days requirement in which to file <br />his/her complaint. <br />P,. Procedures at the LWIA Level <br />1. The complainant shall file hislher complaint directly with the Santa Ana LWIA. <br />Upon receipt of the complaint, the EEO Off"icer shall investigate and gather <br />information concerning the complaint. <br />2. An informal conference will be he{d with the parties concerned in an effort to <br />resolve the issue(s). The complainant has the right to be present and may be <br />represented during the conference. <br />3. The Santa Ana LWIA shall issue in writing its decision to the complainant no <br />later than thirty (30) days after the filing of the complaint. <br />16 <br />25N-59 <br />