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City of Santa Ana <br />Performance Outcome Tracking <br />Please find the activity most closety associated to the service that will be provided and place an "X" next to it then <br />answer the auestion below_ Please nnta tha trackinn that is inunh.cri with +hie �r4ivifi, <br />Place an <br />"X" next to <br />one <br />Activity/ <br />Activity <br />Program <br />Outcome Tracking <br />Goal <br />HUD Outcome Tracking <br />HUD Goal <br />Transitional <br />Track homeless individuals <br />5% of homeless individuals <br />Number of persons assisted: <br />Accessibility for the <br />Housing <br />who participated in <br />participating in transitional <br />-with new access to a service <br />purpose of creating <br />transitional housing <br />housing program will be <br />-with improved access to a service <br />Suitable Living <br />program that were placed in <br />placed in permanent <br />-where activity was used to meet a <br />Environments <br />permanent housing. <br />housing. <br />quality standard or measurably <br />improved quality, report the number <br />that no longer only have access to <br />substandard service <br />Describe how you will gather the tracking information, noted above, for that activity. <br />One of the primary goals for all of our residents is to find a safe, affordable place to live when <br />they leave our program. As they come to the end of their stay in our program, housing is <br />addressed in their weekly meetings with the Financial Empowerment Manager (FEM.) The <br />discussion about housing includes two major considerations: what the resident is able to afford <br />and if they are able to live on their own in an apartment, etc. For those who are ready to live <br />on their own, the FEM assists them in finding a safe, affordable place in an apartment, a room <br />in a large home, etc. If they aren't ready to live on their own, they are referred to other, longer- <br />term transitional housing programs throughout the County. <br />In addition to weekly meetings with the FEM, every resident also meets with her Case <br />Manager on a weekly basis. Notes of these meetings are kept in each resident's files as well <br />as entered into the CMTS (Client Management Information System.) When a resident leaves <br />our program, her forwarding address, location of her job and her monthly income are entered <br />into her file, both paper as well as CMTS. All program graduates are invited to partiicpate in <br />our monthly Alumni Support Group. Finally, each program graduate will receive a survey, after <br />she has been out of the program for one year, to track any changes in her job, monthly <br />income, home address, etc. <br />Exhibit A-1 <br />Page 3 of 3 <br />