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June 25, 2008 <br />Ms. Catherine Standiford <br />Assistant City Manager <br />City of Santa Ana <br />Post Office Box 1988 <br />Santa Ana, CA 92702 <br />Dear Cathy: <br />I am pleased that we will be continuing our work to define and grow the Santa Ana Way. It is an honor to <br />work with you and the staff at the City of Santa Ana. <br />This letter confirms the next steps of our work together and represents an amendment to our previous <br />agreement. This amendment would extend the previous contract to June 30, 2009. It expands the scope <br />of services to provide additional consultation and program development for the Santa Ana Experience <br />training modules. Based on our previous conversations, the fees for completing this next phase of our <br />work will not exceed $25,000. <br />The next step in our development is conducting focus group with City of Santa Ana employees to gather <br />feedback and refine the meaning of the Santa Ana Way. This will take place on July 1 - 2, 2008. <br />Following the completion of this activity, we will do the following: <br />• Finalize the Santa Ana Experience expectations with the leadership team <br />• Finalize the goals and scope of the Santa Ana Experience training modules <br />• Move forward on program development and planning <br />We are proposing that all terms and conditions of our existing contract stay in force for this phase of our <br />work. We anticipate that we should be able to proceed to the roll out of the Santa Ana Experience training <br />modules in the fall of 2008 and that any fees for training delivery, instructor certification, and materials <br />licensing will be addressed separately. <br />I look forward to our next conversation and moving forward. <br />All the best, <br />..1 <br />Pennington performance group <br />4004 Winter Park Lane <br />Addison, TX 75001 <br />972.980.9857 <br />Sent electronically <br />Randy G. Pennington <br />President <br />Accepted by: <br />Catherine Standiford <br />Date: <br />EXHiBI~ ~~; <br />