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<br />10 Cogent Communications, Inc. 2008 <br /> <br />Network Services Terms & Conditions North America (Ver. 02/08) <br />Confidential <br /> <br />DEFINITIONS <br /> <br />AUP <br /> <br />COGENT <br /> <br />COGENT <br />Network <br /> <br />Customer <br /> <br />CSA <br /> <br />Equipment <br />Foree Majeure <br /> <br />Initial Costs <br /> <br />Initial Term <br /> <br />Landlord <br /> <br />Losses <br />Order Form <br /> <br />Party or Parties <br />Renewal Term <br /> <br />Service(s) <br />Service Date <br /> <br />SLA <br /> <br />Space <br /> <br />Tn: or Taxes <br /> <br />Termination <br />Charge <br /> <br />Terms <br /> <br />COGENT's Acceptable Use Policy as posted by COGENT (currently at httn:/Iwww.coeentco.comlhtdocs/nolicv.oho) <br />COGENT reserves the right to amend its AUP at any time, effective upon posting on the COGENT website. <br />Cogent Communications, Inc. or it<> subsidiaries or affiliates. <br />The telecommunications network and network component<> owned, operated or controlled by COGENT, including COGENT's <br />fiber backbone, metropolitan fiber networks. any equipment connected to such fiber, and the software, data and know.how used <br />by COGENT to provide the Services. Where COGENT services a building through its own facilities, the COGENT Network <br />includes those facilities. The COGENT Network does not include customer premises equipment, customer-ordered telephony <br />circuit<>, and any networks or network equipment not operated and controlled by COGENT. <br />Customer identified in the attached Order Form. <br />The entire Customer Subscriber Agreement between COGENT and Customer for provision of the Service, consisting of the <br />Order Form, the Terms, the applicable product rider and the SLA. <br />Customer's equipment, if any. <br />Causes beyond a Party's control, including but not limited to: acts of God; fire; explosion; vandalism~ cable cut; storm; flood or other <br />similar occurrences; any law, order, regulation, direction, action or request of any government, including federal, state, provincial, <br />municipal and local govenunents claiming jurisdiction over a Party or the Service, or of any department, agency, commission, <br />bureau, corporation, or other instrumentality of any such government, or of any civil or military authority; national emergencies; <br />unavailability of materials or rights-of-way; jnsurrections~ riots, terrorist acts or wars (declaredlundeclared); or strikes, lock-outs, <br />work stoppages, or other labor difficulties,. supplier failmes. shortages, breaches or delays. <br />Greater of (a) installation fees (if not paid); or (b) all third.party costs and charges incurred by or charged to COGENT on <br />behalf of Customer for the Service, including but not limited to local loop fees, cross-connect charges, and wiring fees. <br />Initial length oftenn for the Services as indicated on the Order Form. <br />Customer's landlord, building owner or property/telecom manager. <br />Costs, fees, liabilities, losses, damages or penalties, including reasonable legal fees. <br />Cover fonn to which these Tenns are attached, identifying the specific Service(s} to be delivered. <br />COGENT and/or Customer. <br />Subsequent length oftenn for the Services after completion of the Initial Term. <br />Bandwidth services provided by COGENT under the Customer Subscriber Agreement. <br />Earlier of date on which (a) COGENT deems that the Service is available for Customer's use at either the COGENT-defined <br />demarcation point or last-available test point; or (b) Customer first uses the Service or the COGENT Network. <br />The Service Level Agreement as posted by COGENT (currently at www.coeentco.com) for Customer's specific Service(s). <br />COGENT reserves the right to amend the Service SLAs at any time, effective upon posting on the COGENT website. <br />Rented rack space from COGENT, ifany. <br />All taxes arising in any jurisdiction, including without limitation all: sales, use, excise, gross receipts, value added, access, <br />bypass, franchise, telecommunications, property (for co-location customers), consumption, or other taxes, fees, duties, charges <br />or surcharges (however designated) which are imposed on or based on the provision, sale or use of the Service(s}, including <br />such taxes imposed directly on COGENT or for which COGENT is permitted to invoice Customer in connection with <br />COGENT's performance under the CSA. Taxes do not include COGENT's income taxes. <br />Single payment equal to any third~party cancellation charges and the total remaining dollar value of the applicable Service <br />order through the Initial Term or Renewal Tenn, as applicable. <br />Terms and conditions that apply to the Services COGENT provides to Customer <br /> <br />Page 3 of3 <br />Cogent Communications, Inc. 101531- St., N.W., Washington, D.C., 20007 202.295.4200 wwwco{!entco.com <br /> <br />Customer: ~ <br />