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City of Santa Ana <br />Performance Outcome Tracking <br />Please find the activity most closely associated to the service that will be provided and place an "X" next to it then <br />answer the question below. Please note the t acking that is involved with this activity. <br />Place an <br />R' next to <br />one <br />Activity <br />Activity/ <br />Program <br />City Outcome Tracking <br />Goal <br />HUD Outcome Tracking <br />HUD Goal <br />Senior Services <br />1. Track assisted senior <br />1. 80% of assisted senior <br />Number of persons assisted: <br />Accessibility for the <br />citizens that remained <br />citizens will remain <br />-with new access to a service <br />purpose of creating <br />independent for at least 1 <br />independent for at least 1 <br />-with improved access to a service <br />Suitable Living <br />year after services were <br />year after services are <br />-where activity was used to meet a <br />Environments <br />provided. <br />provided. <br />quality standard or measurably <br />improved quality, report the number <br />that no longer only have access to <br />substandard service <br />X <br />Describe how you will gather the tracking information, noted above, for that activity. <br />Linkages case manager will track outcome by: <br />1. stating clearly on care plan a. problems/goals, b.specific service needed and intervention, c. time frame and <br />date resolved. <br />2. providing information and resources and help clients access services. <br />3. documenting contacts to clients, family caregivers and service providers on the progress notes. <br />3. monitoring service delivery to ensure the quality by monthly calls. <br />4. reassessing clients' on-going needs by quarterly visit. <br />Exhibit A-1 <br />Page 1 of 1 <br />