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certified public accountant in accordance with the standards as set forth and published by the United States Office of Management and Budget. VI. PROHIBITION FROM DISCRIMINATION: The W/O/R/K Center, and all One- Stop Partners are prohibited from discrimination on the grounds of race, color, religion, sex, national origin, age, disability, political affiliation or belief. VII. FUNDING: The SAWIB anticipates allocating Workforce Investment Act funds to the WORK Center for the operation of the One-Stop Service Center each funding cycle. The W/O/R/K Center's Business Plan/Proposal shall remain in effect until such time as the SAWIB selects a different one-stop operator. VIII. MONITORING/OVERSIGHT: The SAWIB and its staff reserve the right to review and monitor all services funded under this MOU and the RFP. This includes all records, documents, polices and procedures or other data or documentation requested by the SAWIB, the State of California's Compliance Monitoring Section/Compliance Review Division and the Department of Labor. The W/O/R/K Center Director shall be responsible for internal monitoring of its programs, services, cash management, procurement, and property inventory as well as the monitoring of any services, programs or projects that are contracted to program operators and/or consultants. All WIA funding received by the City of Santa Ana will be included in the annual audit completed by an outside auditing firm for the City. IX. PERFORMANCE GOALS: SAWIB shall establish annual performance goals for the W/O/R/K Center for adults and dislocated workers based on the common measures established for the Local Workforce Investment Area (LWIA) Said performance goals shall be renegotiated between the parties hereto once the SAWIB has negotiated with the State for each year. X. GOAL TRACKING: All partners in the One-Stop Delivery system have agreed to work toward the development of common performance goals and measures that will be in alignment with the stated goals of the workforce investment system. The W/O/R/K Center will work very closely with the local business community to assure placement goals will be met. The W/O/R/K Center will collect feedback from employers, analyze the information, and implement strategies for improvement. Further, in partnership with the Santa Ana Economic Development Division, the WORK Center will conduct an annual Business Forum to obtain input on current met or unmet employment and training needs. These Business Forums will ensure that outreach and marketing efforts are meeting the needs of the local businesses. XI. DISPUTE RESOLUTION: The parties hereto shall first attempt to resolve all disputes informally at the lowest level starting with the site supervisor and staff. If dispute resolution is not accomplished, any party may call a meeting of the parties to formally discuss and resolve all disputes. Should the parties fail to resolve the dispute, the dispute shall be referred to the Chair of the SAWIB, who shall place the dispute upon the agenda of a regular or special meeting of the WIB'S Executive 2 25J-4