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C. Amendment: No alteration or variation of the terms of this Contract shall be valid unless made in writing and <br />signed by the Parties; no oral understanding or agreement not incorporated herein shall be binding on either of the <br />Parties; and no exceptions, aharnatives, substitutes or revisions are valid or binding on County unless authorized 6y <br />County in writing. <br />D. Tazea: Unless otherwise provided herein or by law, prix quoted does not include California state sales or use tax <br />E Delivery: Time ofdelivery of goads or Services is of the essence in this Contract. County reserves the right to refuse <br />any goads or services and to cancel all or any part of the goods not conforming to applicable specifications, drewings, <br />samples or description, or services that do not conform to the prescribed statement of work. Acxptance of any part of <br />the order for goods shall not bitul County to accept future shipments, nor deprive it of the right to return goods already <br />axepted, at Contractor's expense. Over shipments and under shipments of goods shall be only as agreed to in writing <br />by County. Delivery shall not be deemed to be complete until all goods, or servixs, have achrally been received and <br />accepted in wrting by County. <br />F. Acceptaoce/Payment Unless otherwise agreed to in writing by County, acceptance of the Public Mass Notification <br />Solution shall not be deemed complete unless in writing and until all the goods/sarvices have actually been received, <br />inspected, and tested to the satisfaction of County, includmg but not limited to the testing set forth in accordance with <br />Attachment F for the Software, In the event that this Contract is terminated by County prior to acceptance of the <br />Software, County shall return the Software to Contractor and shall not be required to pay any charges, fee, rates, <br />hourly bills, invoices or any other monies for any services rendered to the County under this Contract prior to the date <br />of termination. County agrees that rt may not utilize the Public Mass Notification Solution for any purpose other than <br />testing unless it has provided its acceptance in accordance with this paragraph. <br />G. Warranty: Contractor represents and waramts that the CTY Service will perform in a wmmercially reasonable and <br />professional manner and will conform substantially to the description of the service as described in Section 1. The <br />County accepts that the CTY Service is not intended to replax notification to First Responder services (such ss, for <br />example purposes only, 911, fire, police, emergency medical, and public health), which should have already been <br />notified and deployed. Moreover, the County accepts that the CTY Service is not designed for use in any situation <br />where failure of the CTY Service could lead to death, personal injury, or damage to property. Contractor will use <br />commercially reasonable efforts to assure that the CTY Service remains available for access by County twenty-four <br />(24) hours per day, seven (7) days per week, three hundred sixty-five (365) days per year, excluding scheduled <br />maintenance. In the event the CTY Service experiences unscheduled unavailability, Contractor will notify the <br />party/parties responsible within twenty-four (24) hours and cooperate with the pazty/parties to resolve such problem <br />es soon as possible. In the event that the CTY Service fails to comply with the above warranty, the County shall <br />promptly inform Contractor of such fact, and Contractor, upon receipt of such notice and at its expense, will use <br />commercially reasonable efforts to correct any verifiable errors {by repair, replacement or raperfomrartce} so that the <br />CTY Servix complies with such warranty as soon as possible, but not more than thirty (30) days after written notice <br />from the County ("Cure Period"). In the event that such repair or replacement cannot be done within the Cure Period, <br />then the County, at its sole option, may either. (i) extend the time for Contractor to correct such breach, if correction is <br />commercially reasonable; or (ii) terminate the Contract, in which case, in addition to any other right or remedy the <br />County may have, Contractor shall refund to the County the prorated sum of monies paid but not utilized hereunder. <br />a. Contractor will have no obligation with respect to the foregoing limited warranty to the extent the error or <br />noncompliance was caused, in whole or in part, by the negligence or improper use of the CTY Service by the <br />County or a third party, or a breach by the County of its obligations under this Contract. Nor will Contractor be <br />responsible for delays, errors, failures to perform, interruptions or disruptions in the services contemplated under <br />this Contract caused by or resulting from any act, omission or condition beyond Contractor's reasonable wntrol, <br />whether or not foreseeable or identified, including without limitation, the loss of, or improper access to Recipient <br />Data, unauthorized access or interception of such data, transmission errors or coruption or security of information <br />carried over telecommunication lines, failure of digital transmission links, hostile network attacks or network <br />congestion, or acts of God, strikes, lockouts, riots, acts of war, governmental regulations, shortage of equipment, <br />conuacr w oaooo9aao 5 uzsroe <br />