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Table of Contents <br />I . <br />Information Regarding Complaints...................................................... <br />Complaints .............................................2 <br />A. Nondiscrimination and Equal Opportunity Comp ......•••••• <br />1. Policy Statement....................................................... <br />........................ <br />2. Civil Rights .. <br />.................................. <br />........... ............... <br />3. Nondiscrimination Laws under WI <br />4. How to File Your Complaint ........................................................ <br />B. Criminal Complaints .......................................................... <br />Il. General Procedures for Handling Non -Criminal Violations of the Act ................................ <br />III. Procedures for Handling Complaints at the SDA Level ......................•..••.•••• <br />IV. Procedures for Handling Complaints at the State Level .......................•.•• <br />V. <br />Procedures for Handling Discrimination Complaints by Participants ............................••.•.•.•••. 15 <br />VI. Procedures for Handling Handicap ............... <br />Complaints by Participants ... ............................ 16 <br />GLOSSARY OF WIA TERMS............................••••• <br />......................................... <br />1 <br />