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ATTACHMENT G FUNCTIONAL REQUIREMENTS Functiona.lities available in the core of the PMNS include full mobile support, communication deployment capabilities, centralized contact data storage and management, geographic targeting and mapping, and secure infrastructure to ensure client data security. In addition,Contractor shall do the following; • Maintain multiple,globally-dispersed data centers i Operate multiple Network Operations Centers with 24X7 staffing and monitoring Deliver seamless scaling to deal with the unexpected peaks • Enable multi-modal support for over 100 contact methods including SMS,voice,oinail,app,Nixie IPAWS, digital signage,PC alert systems, and sirens. Questidti X es; o i/A C'61ti nt 1. The system does not require the X As a SaaS solution,no client hardware is County to purchase or lease additional required for installation of the Everbridge hardware. system,Everbridge maintains all communication over III T'PS(fort 443)using Everbridge's valid 2048-Bit TLS 1.2 security certificate,which effectively secures the traffic from the client enviromnent into the secure Everbridge infrastructure.Thus,any computer system capable of using a web browser that supports'FLS 256-Bit encryption will be able to access and leverage the Everbridge notification platform without issue.Clients are able to access the system from popular computer operating systems such as Microsoft Windows,Linux, and Mac OS as well as from popular smart hones and tablets. 2. The system does not require the X County to purchase or lease dedicated hone lines. 3. The system does not require the X All routine apgrades,updates,and County to purchase or incur ongoing enhancements are provided free of charge maintenance costs. for the life of the contract,and,thanks to the frilly redundant,geographically dispersed architecture,they can be performed with no interruption in service. 4. The system is highly redundant with X Every system and tier within the Everbridge 9999966%uptime on multiple infrastructure is individually fault-tolerant, mirrored sites in geographically with redundant power,networking,hardware, disparate locations.Data center telephony,and data communication ratings will be provided and call wherever possible.The shared SaaS network monitor systems established. architecture methodology enables Everbridge to be available at 99.99%or neater for all clients. 5. The system includes cyber-protection X Everbridge enables active monitoring, measures including appropriate intrusion detection,and logging of all events, notification protocols if intrusion is on all components,within all tiers of the SaaS detected or if data breach occurs. infrastructure.The monitoring tools consist of both network-based IDS devices scanning all network traffic,and host-based probes that are designed to detect any activity outside of normal application traffic County of Orange M,4-0 60--25 010 1 78 File No,2424402 Sherff Coroner•Department Public AdassNol&ation System Page 44 of 57 � i