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fttesfion".Yi s 'Ng 1�/A:;: omaant::. <br /> 19. The service uses multiple telephone X from a telephony perspective,Everbridge is <br /> carriers and can switch between "carrior agnostic,"This means that <br /> carriers during notifications regardless of the target telephone provider, <br /> depending upon telephone network Everbridge utilizes established <br /> status. telecommunication industry standards for <br /> placing telephone calls among public <br /> networks. <br /> Notification calls from Everbridge to any <br /> carrier network occur as any standard PSTN <br /> (Public Switched Telephone Network) <br /> telephone call and can be utilized over <br /> traditional landlinc,cellular,and VoIP. <br /> 20. The system can be configured to X By default,each contact targeted for a <br /> make multiple attempts to reach notification from the Everbridge solution is <br /> Registrants, sent notifications based ou a"rotational <br /> contact methodology"whereby the contact <br /> devices(delivery methods)for any contact <br /> are notified,one at atime,and Everbridge <br /> seeks confirmation/response, <br /> Should confirmation/response be received,it <br /> is recorded in the solution and no further <br /> notifications are deployed to the recipient.If <br /> the recipient does not oonfirm/respond to the <br /> incoming notification,Everbridgo will"rotate" <br /> to the next available device and attempt to <br /> contact the recipient again(seeking <br /> response).This process continues until all <br /> Contact Cycles are exhausted. <br /> Should clients seek to escalate a notification <br /> to another person/group if the original <br /> recipient is non-responsive,clients may <br /> utilize our Escalation capabilities.Escalation <br /> is set on a per notification basis and <br /> notifications can be escalated to an <br /> individual or group. <br /> 21. The system can call out-of-state and X All notifications deployed from the <br /> international numbers. Everbridge solution require a frilly defined <br /> telephone number to place the call to any <br /> landline,cellular,or VoIP telephone.This <br /> includes both domestic(10-digit telephone numbers) <br /> and international telephone <br /> numbers. <br /> 22, The system can differentiate between X Everbridge fully supports this requirement <br /> human voice and voicomail/answering through our automated voicemail/answering <br /> machine recordings. system detection.If a live person answers <br /> the incoming call,the message will be <br /> relayed to the recipient(with the details to <br /> confirm,if enabled).if a voicemail/answering <br /> system is detected,clients have the option to <br /> configure how Everbridge interacts with the <br /> voicemail/answering solution—leaving a <br /> message only;leaving a message with <br /> confirmation,or leaving no message.At no <br /> time does Everbridge assume that reaching <br /> a voicemail/answering system is proof of <br /> delivery and confirmation.Thus,the system <br /> will continue to attempt to notify the intended <br /> recipient on other available devices until <br /> County of Orange AM-060--25 01 01 78 File No.2424402 <br /> Sheriff Coroner Department Public Mass Notocalion System Page 47 of S7 <br />