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• County of Orange and Orange County Operational Area • Countywide Public Mass Notification System Operating Guidelines • III. OVERVIEW OF GENERAL SYSTEM FEATURES At minimum, the Orange County Sheriff's Department Emergency Management Division shall acquire and maintain a System capable of meeting the following requirements: A. Licensed for use throughout the County's entire region B. Capable of sending Wireless Emergency Alerts and Emergency Alert System notifications C. Capacity to send a 45 second message to 10,000 community members and businesses within 10 minutes D. Capacity to send messages via phone, e-mail and text E. Accessible via the public internet F. Provides audit trail logging and reporting G. GIS map interface for geographic call list generation H. Community member self-registration web portal (available in threshold languages) I. Interactive phone survey technology and reporting J. Interactive Voice Response based notification setup and execution K. Unlimited vendor support, with access to vendor available for Jurisdictions as needed IV. REGULATIONS AND AUTHORITIES The System is operated in compliance with laws and regulations which are incorporated by reference into these Operating Guidelines. • 47 C.F.R. Part 11 — Emergency Alert System • 47 C.F.R. Part 10 —Wireless Emergency Alerts • American with Disabilities Act The System uses the E911 database to complete the notifications. The use of the E911 database is regulated by the California Public Utilities Code (CPUC) sections 2872 and 2891 et seq. The information contained in the E911 database is confidential and proprietary and shall not be disclosed or used except by authorized personnel for the purpose of emergency notifications. Any agency in violation of this regulation is subject to criminal charges as described in the CPUC. V. GOVERNANCE The County Board of Supervisors has authority over the System governance. The Orange County Sheriff's Department Emergency Management Division (OCSD-EMD) will manage the System as a countywide asset on a day-to-day basis. The OCSD-EMD will draft, implement and maintain policies, processes, and data related to the System. The OCSD-EMD is responsible for ensuring that the provisions of the Vendor contract are implemented properly. The Emergency Management Council Subcommittee and the Orange County Emergency Management Organization-Technology Subcommittee are responsible for recommending plans, procedures, and policies related to the System for approval. The Orange County Emergency Management Council and County of Orange Operational Area Executive Board are responsible for approving plans, procedures, and policies related to the System. Page 2 of 14