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County of Orange and Orange County Operational Area • Countywide Public Mass Notification System Operating Guidelines • for their users consistent with the County of Orange and Orange County Operational Area Alert and Warning Plan. 1. Local Administrator Participating Jurisdictions agree to appoint a designated Local Administrator responsible for leading, coordinating, monitoring and optimizing use of the System at the local level. Local Administrator shall act as the Jurisdiction's central point of contact and will work collaboratively with the County Administrator to ensure local use of the system is within MOU and Operating Guidelines. Local Administrator is responsible for: 1. Contract acquisition if Agency will use the system for non-emergency purposes. 2. Local Agency Mass Notification Operating Procedure development and management. 3. Use compliance: routine monitoring to ensure System is used within the conditions and terms of this document and associated MOU. 4. Access management: Local User account distribution and management, including an annual audit of accounts; annual attestation that all Local Administrators and Local Users are authorized to continue accessing the system. Record management of MOU(s) and signed Local User certifications. 5. Testing: facilitate routine local System test exercise, document local test results and recommend and execute, as needed, corrective action at the local level. 6. User Testing: verify and document Local Users with Alert and Warning responsibilities are performing monthly tests. 7. Public education campaign: initiate and facilitate public education campaign aimed at making the local community aware of the intended use of the System and individual registration web portal. 8. System support: provide support to Local Users. 9. Providing logins and procedural training to key individuals within their Agency responsible for using the System. 10. Exclusion Lists: provide annually a review of the exclusion list for businesses, phone numbers, and organizations in the Participating Jurisdiction. 11. Training: ensuring Local Users complete security awareness training that covers at a minimum the following areas: proper protection, handling, dissemination, and destruction of confidential information (CI); threats, vulnerabilities, and risks associated with handling of Cl-, social engineering; system responsibilities and expected behavior; account usage and management — including password creation, protection, and frequency of changes; system usage — allowed vs. prohibited; incident response; physical security; email protection — phishing threats and business account compromise 12. Incident Response: Local Administrator is responsible to immediately notify OCSD of any incidents that could lead to the unauthorized or accidental use, modification, disclosure, or destruction of any information contained within the system. 2. Local User: Page 6 of 14