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Spectrum,, <br /> ENTERPRISE <br /> SPECTRUM ENTERPRISE SERVICE AGREEMENT <br /> The customer identified below ("Customer") hereby acknowledges and agrees to the Commercial Terms of Service attached <br /> hereto("Terms of Service")with respect to any service order(s)placed by Customer and accepted by Spectrum hereafter(each, <br /> a "Service Order'), which together with this agreement constitute the "Service Agreement" by and between Customer and <br /> Charter Communications Operating, LLC on behalf of those operating subsidiaries providing the services hereunder <br /> ("Spectrum"). <br /> SupportSpectrum Sales <br /> Spectrum Account Executive: Wayne Gilchrist <br /> Office: (760)674-5543 Mobile: (760)289-9703 <br /> Email: wayne.gilchrist@charter.com <br /> Customer Information <br /> Customer Name(Exact Legal Name): City of Santa Ana <br /> Street Address: 20 Civic Center Plaza Suite: City: Santa Ana State: CA Zip: 92701 <br /> Customer's Main Tel. No.: (714)647-5400 <br /> Customer Contact Name: Email: Tel No: <br /> Mike Fetner Mfetneraasanta-ana.org (714)647-5384 <br /> Melanie Torres MtorresCa.santa-ana.org (714)647-5373 <br /> Billing Address: 20 Civic Center Plaza Suite: M-42 City: Santa Ana State: CA Zip: 92701 <br /> Billing Contact Name: Email: Tel No: <br /> Melanie Torres IT Admin(ac�santa-ana.orq (714)647-5373 <br /> Mike Fetner Mfetner santa-ana.or 714 647-5384 <br /> Agreement <br /> BY EXECUTING THIS SERVICE AGREEMENT BELOW, CUSTOMER ACKNOWLEDGES THAT CUSTOMER IS GIVING UP <br /> VARIOUS RIGHTS, INCLUDING THE RIGHT TO TRIAL BY JURY AND TO BRING CLAIMS AS CLASS ACTIONS. <br /> Authorized Signature for Cia omer Charter Communications Operating, LLC <br /> By:OCTFawove6rnmunications, Inc., its Manager <br /> B B <br /> /� <br /> Name: i`1Ir/e1 r '' i -1 c j Name: Mark A Kornegay <br /> Title: ' ilaq< Title: GVP, vertical Markets Sales <br /> Date: p 2 Date: 2/24/2025 <br /> Approved as to Form Attest = `` <br /> B B <br /> Namkon Martinez Na { Syr <br /> TitleAssistant City Attorney Title: C 1} j�r <br /> Date: Feb 25,2025 Date: b p� <br /> Enterprise Service Agreement v 240607 CONFIDENTIAL Page 1 of 15 <br /> ©2016-2024 Charter Communications,all rights reserved <br />