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(a) Spectrum's Proprietary Rights. All materials including, but not limited to, any Spectrum Equipment(including related
<br /> firmware), software, data and information provided by Spectrum, any identifiers or passwords used to access the Service or
<br /> otherwise provided by Spectrum, and any know-how, methodologies or processes including, but not limited to, all copyrights,
<br /> trademarks, patents,trade secrets,and any other proprietary rights inherent therein and appurtenant thereto, used by Spectrum
<br /> to provide the Service(collectively"Spectrum Materials")shall remain the sole and exclusive property of Spectrum or its suppliers
<br /> and shall not become a fixture to the Service Location. Customer shall acquire no title to, interest or right(including intellectual
<br /> property rights) in the Spectrum Materials by virtue of the payments provided for herein other than the limited, non-exclusive,
<br /> and non-transferable license to use the Spectrum Materials solely for Customer's use of the Service.
<br /> Customer may not disassemble,decompile, reverse engineer, reproduce,modify,or distribute the Spectrum Materials, in whole
<br /> or in part, or use them for the benefit of any third party.
<br /> Customer shall not cause or permit the disabling or circumvention of any security mechanism contained in or associated with
<br /> the Services. All rights in the Spectrum Materials not expressly granted to Customer herein are reserved to Spectrum or its
<br /> suppliers. Customer shall not open, alter, misuse, tamper with, or remove the Spectrum Equipment or Spectrum Materials as
<br /> and where installed by Spectrum, and shall not remove any markings or labels from the Spectrum Equipment or Spectrum
<br /> Materials indicating Spectrum (or its suppliers)ownership or serial numbers.
<br /> (b) Confidentiality. Customer agrees to maintain in confidence,and not to disclose to third parties or use,except for such
<br /> use as is expressly permitted herein, the Spectrum Materials and any other information and materials provided by Spectrum in
<br /> connection with this Service Agreement, including but not limited to the contents of this Service Agreement and any Service
<br /> Orders. Customer may not issue a press release, public announcement or other public statements regarding the Service
<br /> Agreement without Spectrum's prior consent.
<br /> (c) Software. If Software is provided to Customer hereunder, Spectrum grants Customer a limited, non-exclusive, and
<br /> non-transferable license to use such Software, in object code form only, for the sole and limited purpose of using the Services
<br /> for Customer's internal business purposes during the Term. Customer shall not copy, reverse engineer, decompile,
<br /> disassemble, translate, or attempt to learn the source code of any Software. Upon termination of a Service Order, the license
<br /> to use any Software provided by Spectrum to Customer in connection with the Services provided under the Service Order shall
<br /> terminate and Customer shall destroy any copies of the Software provided to Customer.
<br /> 20. PRIVACY. Spectrum maintains a Privacy Policy that provides consumers with notice of Spectrum's collection, use,
<br /> maintenance, and disclosure of information, and their rights and choices with respect to such practices under applicable US
<br /> state and/or federal laws and regulations. The Privacy Policy may be found on Spectrum's website at
<br /> https:Henterprise.spectrum.com/. The Privacy Policy may be updated or modified from time-to-time by Spectrum,with or without
<br /> notice to Customer. Customer's privacy interests, including Customer's ability to limit disclosure of certain information to third
<br /> parties,may be addressed by,among other laws,the Federal Telecommunications Act,the Federal Cable Communications Act,
<br /> the Electronic Communications Privacy Act, and, to the extent applicable, state laws and regulations. Customer proprietary
<br /> network information and personally identifiable information that may be collected, used or disclosed in accordance with
<br /> applicable laws is described in a Service Attachment, the Privacy Policy, and, if applicable, in Spectrum's tariff, which are
<br /> incorporated into,and made a part of,this Service Agreement by this reference. In addition to the foregoing, Customer hereby
<br /> acknowledges and agrees that Spectrum may disclose Customer's and its employees' personally identifiable information as
<br /> required by law or regulation, or the American Registry for Internet Numbers or any similar agency, or in accordance with the
<br /> Privacy Policy or, if applicable,tariff(s). In addition, Spectrum shall have the right(except where prohibited by law), but not the
<br /> obligation,to disclose any information to protect its rights,property or operations,or where circumstances suggest that individual
<br /> or public safety is in peril.
<br /> 21. NOTICES.
<br /> (a) Except for notice to terminate the Service Agreement or to disconnect any Services as set forth in Section 21(b)below,
<br /> all other notices to be given under this Service Agreement shall be validly given or served only if in writing and sent by nationally
<br /> recognized overnight delivery service or certified mail, return receipt requested,to the following addresses
<br /> If to Spectrum:
<br /> Charter Communications Operating, LLC
<br /> ATTN: Commercial Customer Agreements
<br /> Corporate-Legal Operations
<br /> 12405 Powerscourt Drive
<br /> St. Louis, MO 63131
<br /> Notices to Customer shall be sent to the Customer billing address or as set forth in the Service Agreement. Each Party may
<br /> Enterprise Terms of Service v 240607 CONFIDENTIAL Page 11 of 15
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