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Spectrum has the right to decline to accept a pending Service Order. <br /> 6. EQUIPMENT. <br /> (a) Equipment Responsibilities and Safeguards Spectrum shall use commercially reasonable efforts to maintain and <br /> secure the Spectrum Equipment used by Spectrum to provide Services to Customer. Except as otherwise provided in this <br /> Service Agreement or any Service Order(s), Customer shall be responsible for the maintenance or repair of any cable, <br /> electronics, structures, equipment, or materials owned or provided by Customer. Customer shall not, and shall not cause any <br /> third party to, move, modify, disturb, alter, remove, relocate to another Service Location, install software on the Spectrum <br /> Equipment not provided by Spectrum, or otherwise tamper with or use any portion of the Spectrum Equipment without the prior <br /> consent of Spectrum. Customer shall be responsible for loss or damage to the Spectrum Equipment while at Customer's or an <br /> End User's facilities. Customer shall also ensure that all Spectrum Equipment at Customer's and End Users'Service Location(s) <br /> remains free and clear of all liens and encumbrances. <br /> (b) Customer Security Responsibilities. Customer shall be responsible for all access to and use of the Service, including <br /> whether or not Customer has knowledge of or authorizes such access or use. Customer shall be responsible for the <br /> implementation of reasonable security measures and procedures with respect to use of and access to the Service Location, <br /> Service, and Spectrum Equipment. Customer shall secure and maintain any and all Customer Equipment, including, but not <br /> limited to, Private Branch Exchanges(including other non-Spectrum switches, collectively, "PBXs"),where applicable, and any <br /> applications accessible through use of Customer Equipment, and shall be solely responsible for any conduct through and any <br /> charges incurred on Customer's Service account, regardless of whether such activity or charges are authorized by Customer <br /> management or involve fraudulent activity until such time as Customer informs Spectrum of any fraudulent or unauthorized <br /> access. Without limiting Customer's responsibilities, Spectrum has the right to implement reasonable measures to track, <br /> manage, and secure the connection between any Customer Equipment or applications used by Customer, End Users, or any <br /> third party who accesses the Customer Equipment and the Spectrum Network,including without limitation authentication or other <br /> security access procedures. Spectrum may suspend any affected Services if Spectrum discovers or becomes aware of any <br /> breach or compromise of the security of any Customer Equipment, Service, Service Location, Spectrum Equipment, or <br /> connection to the Spectrum Network. <br /> (c) Equipment Return, Retrieval Repair, and Replacement. Upon termination or expiration of this Service Agreement or <br /> Service Order(s) ("Termination"): Customer shall immediately cease all use of and promptly return, if applicable, to Spectrum <br /> any software or software services provided by Spectrum ("Software"). Additionally at the discretion and direction of Spectrum: <br /> (x) Customer shall return the Spectrum Equipment to Spectrum; (y) Customer shall allow Spectrum to retrieve the Spectrum <br /> Equipment, which Spectrum Equipment must be in the condition in which the Spectrum Equipment was originally received by <br /> Customer, subject to ordinary wear and tear; or(z) Spectrum may choose not to recover all or certain portions of the Spectrum <br /> Equipment at the Customer's Location. <br /> If, upon Spectrum's request, Customer fails to return the Spectrum Equipment, or does not allow Spectrum to retrieve the <br /> Spectrum Equipment within fifteen (15)days after Services are terminated, Spectrum may, at its discretion charge Customer an <br /> amount equal to:(i)Spectrum's then-applicable unreturned equipment charge,or the retail cost of replacement of the unreturned <br /> Spectrum Equipment; plus (ii) any and all costs and expenses incurred by Spectrum in obtaining or attempting to regain <br /> possession of the Spectrum Equipment. If applicable, Customer shall pay for the repair or replacement of any damaged <br /> Spectrum Equipment, except such repairs or replacements as may be necessary due to normal and ordinary wear and tear or <br /> material or workmanship defects. The proper disposition of any Spectrum Equipment that is not returned to, or recovered by, <br /> Spectrum will be the sole responsibility of Customer and must be in accordance with applicable laws. The foregoing Customer <br /> obligations will survive the termination of Service. <br /> 7. STANDARD PAYMENT TERMS. Customer shall pay recurring and non-recurring charges, taxes, and fees for the <br /> Services in the amount specified on the Service Order and other applicable charges as described in this Service Agreement <br /> (collectively, "Service Charges"). <br /> (a) Charges. Spectrum invoices for monthly recurring charges specific to the Service(s)("MRCs"), plus applicable taxes, <br /> fees, and surcharges, in advance on a monthly basis. Spectrum invoices for non-recurring, one-time charges ("OTCs"), such <br /> as construction or installation charges, after the Billing Start Date or as specified in the Service Order or as otherwise provided <br /> herein. All other charges, including usage-based charges(e.g., phone usage, pay-per view charges), will be invoiced monthly <br /> in arrears. Service Charges are payable within thirty (30) days after the date appearing on the invoice. If Spectrum fails to <br /> present a Service Charge in a timely manner, such failure shall not constitute a waiver of the charges for the Services to which <br /> it relates,and Customer shall be responsible for and pay such Service Charges when invoiced in accordance with these payment <br /> terms. Spectrum shall have the right to increase MRCs for each Service after the Initial Order Term for such Service upon thirty <br /> (30)days' notice to Customer. <br /> (b) Taxes.Surcharges,and Fees. Customer shall pay all applicable taxes,fees,or surcharges imposed on or in connection <br /> Enterprise Terms of Service v 240607 CONFIDENTIAL Page 5 of 15 <br /> ©2016-2024 Charter Communications,all rights reserved <br />