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Service("Bundle"),then the following conditions shall apply:
<br /> i. In consideration for Customer's purchase of all Services in the Bundle, and only with respect to that period of time
<br /> during which Customer continues to purchase the specific Services in such Bundle and during which such Bundle is in
<br /> effect, the correlating discount to the Services in such Bundle, ordered pursuant to the Spectrum program governing
<br /> such Bundle,will be reflected in the MRC for the respective Services.
<br /> ii. Upon Termination by Customer, for any reason other than a Spectrum Default, of any Service component of the
<br /> applicable Bundle, the pricing for the remaining Service(s) shall revert to Spectrum's unbundled pricing for such
<br /> Service(s) in effect at the time of Termination. Termination liability applicable to the Services under this Service
<br /> Agreement shall otherwise remain unchanged.
<br /> 8. ADMINISTRATIVE WEBSITE. Spectrum may, at its sole option,make one or more administrative Websites, including
<br /> without limitation https://spectrumenterprise net/,available to Customer in connection with Customer's use of the Services(each
<br /> an "Administrative Website"). Spectrum may furnish Customer with one or more user identifications and/or passwords for use
<br /> on the Administrative Website and Customer must promptly change any Spectrum-provided user identifications and passwords
<br /> to a secure, Customer-designated user identification and password. Customer shall be responsible for the confidentiality and
<br /> use of such user identifications and passwords,whether provided by Spectrum or designated by Customer, and any equipment
<br /> or devices used to access any Administrative Website and shall immediately notify Spectrum if there has been an unauthorized
<br /> release, use,or other compromise of any user identification or password. In addition,Customer agrees that its authorized users
<br /> shall keep confidential and not distribute any information or other materials made available by the Administrative Website.
<br /> Customer shall be solely responsible for all use of the Administrative Website. Spectrum shall not be liable for any loss, cost,
<br /> expense, or other liability arising out of any Customer use of the Administrative Website.
<br /> Spectrum may change or discontinue the Administrative Website, or Customer's right to use the Administrative Website, at any
<br /> time. Any additional terms and policies applicable to Customer's use of the Administrative Website will be posted on the site.
<br /> 9. SUPPORT. Spectrum shall provide contact information for inquiries and remote problem support for the Services. All
<br /> such Customer support shall be provided only to Customer's designated personnel or as mutually agreed upon by Spectrum
<br /> and Customer. Customer is responsible for all communications and support for its End Users. Customer shall provide routine
<br /> operational support for Spectrum Equipment located at a Service Location, including without limitation, by performing reboots
<br /> as requested by Spectrum. Customer is responsible for the installation, repair, and use of Customer Equipment, including
<br /> without limitation, Customer-supplied third-party hardware, or software for the use of any Service or third-party services.
<br /> Spectrum does not support third-party hardware or software used in conjunction with third-party services or supplied by
<br /> Customer. Any questions concerning third-party hardware or software should be directed to the provider of that product.
<br /> Spectrum assumes no liability or responsibility for the installation, maintenance, compatibility or performance of third-party
<br /> software, or any Customer Equipment or Customer-supplied software with the Services. If such third-party equipment or
<br /> software impairs the Services, Customer shall continue to pay all applicable Service Charges. If, at Customer's request,
<br /> Spectrum should attempt to resolve difficulties caused by such third-party equipment or software,such efforts shall be performed
<br /> at Spectrum's discretion and subject to Service Charges as set forth in Section 7.
<br /> 10. CUSTOMER REPRESENTATIONS AND OBLIGATIONS
<br /> (a) Representations. Customer represents and warrants to Spectrum that: (i) Customer has the authority to execute,
<br /> deliver and carry out the terms of this Service Agreement,and(ii)its End Users and any person who accesses any Services at
<br /> the Service Location,will use the Service and Network for Customer's internal business purposes and will comply with the terms
<br /> of this Service Agreement.
<br /> (b) No Reselling. Customer shall not re-sell or re-distribute (whether for a fee or otherwise) access to the Service(s) or
<br /> system capacity,or any part thereof,in any manner other than for Customer's internal business without the express prior consent
<br /> of Spectrum, including without limitation,any use to provide services for the benefit of, or on behalf of,any third party other than
<br /> Customer or its End Users.
<br /> (c) No Illegal Purpose or Unauthorized Access. Customer shall not use or permit End Users or third parties to use the
<br /> Service(s), including the Spectrum Equipment and Software, for any illegal purpose, or to achieve unauthorized access to any
<br /> computer systems,software,data, or other copyright or patent protected material.
<br /> (d) No Interference. Customer shall not interfere with or cause technical difficulties for other customers'use of equipment
<br /> or Services or interfere with or disrupt the Spectrum Network, backbone, nodes, other Services, or third-party providers.
<br /> Customer shall not install any equipment, including without limitation,any antenna or signal amplification system, at the Service
<br /> Location that interferes with the Services.
<br /> Enterprise Terms of Service v 240607 CONFIDENTIAL Page 7 of 15
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