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Table of Contents <br />Information Regarding Complaints..... *** ...... <br />2 <br />A. Nondiscrimination and Equal opportunity Complaints ................................................. I ........ <br />1. policy Statement ........................................................... ...... <br />2. Civil Rights .............................................................. <br />4 <br />3. Nondiscrimination Laws under <br />4. How to File Your Complaint .................................. ... . . ........ ... 6 <br />B. Criminal Complaints ................................................................... 6 <br />11, General Procedures for Handling Non -Criminal Violations of the Act ....................................... <br />Ill. Procedures for Handling Complaints at the SDA Level ............................................................. 8 <br />IV. Procedures for Handling Complaints at the State Level .......................................................... 13 <br />V. Procedures for Handling Discrimination Complaints by Participants ....................................... 15 <br />VI. Procedures for Handling Handicap Complaints by Participants .............................................. 16 <br />GLOSSARYOF WIA TERMS ........................................................................................................ 18 <br />1 <br />