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1 neither redeemed nor adopted; veterinary services and spay/neuter surgeries consistent with standards <br />2 established by the California Veterinary Medical Board; and necropsies on animals that die under <br />3 suspicious circumstances or at the request of law enforcement. <br />4 b. CITY may request additional retention days for healthy, non-aggressive impounded <br />5 animals. Additional retention days will be offered to CITY upon written approval by COUNTY's <br />6 OC Community Resources Director, or designee, on a space available basis only. <br />'7 c. COUNTY agrees to maintain its Shelter in a humane manner, keep said premises in a <br />g clean condition at all times, and use humane methods of care. <br />9 d. No animals may be donated, sold or otherwise released for the purposes of <br />10 experimentation, research or vivisection. <br />11 4. BARKING DOG COMPLAINT SERVICES -Barking Dog Compliant Services include, <br />12 but are not limited to, receipt of barking dog complaints from residents, customer assistance regarding <br />13 barking dog complaints, issuance of citations, and administrative hearings in response to complaints <br />14 received by COUNTY for barking dogs within jurisdiction of CITY. <br />15 5. STANDARD LICENSING SERVICES -Standard Licensing Services include, but are not <br />16 limited to, animal license issuance and renewal, fee collection and payment services; customer support <br />1 ~ regarding animal licensing; animal license billing; and delinquent animal license follow-up. <br />1 g 6. CITY LICENSE SERVICES <br />19 a. City License Services include, but are not limited to, issuance of CITY animal licenses <br />20 at the time of adoption or redemption by owners. CITY shall provide CITY licensing tags to COUNTY. <br />21 COUNTY shall provide quarterly licensing reports to CITY. <br />22 b. CITY shall make its best effort to provide updated animal licensing information to <br />23 COUNTY. <br />24 7. ANIMAL IMPOUND SERVICES -Animal Impound Services include, but are not limited <br />25 to, data entry of impound information for each live or deceased animal from CITY, impound animal <br />26 photography for each live animal, owner notification of impounded animal, and posting of animal <br />27 photographs on COUNTY website. COUNTY shall receive CITY animals at Shelter at times arranged <br />2g by COUNTY. <br />29 C. COUNTY shall notify CITY of COUNTY's hours of operation for Animal Care Services. <br />30 COUNTY may adjust hours of operation for Animal Care Services upon ninety (90) calendar days prior <br />31 notification given to CITY. <br />32 D. Animals which are being retained for criminal prosecutions, except for violations of animal <br />33 control regulations and/or ordinances pursuant to this Agreement, are not to be construed as held <br />34 pursuant to the services provided under this Agreement; housing will be provided at the discretion of <br />35 COUNTY and at COUNTY's usual and customary charges for such housing. <br />36 E. To facilitate the performance of services, COUNTY shall have full cooperation and assistance <br />37 from CITY, its officers, agents and employees. <br />Santa Ana ~~ y~ 6 EXHIBIT A <br />Z:\ASR\08-001795 OC Animal Caze Master Agreement\Ani ter.Doc ACSICRAKKoo <br />