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.5)r ,,, ..,.^r ~-; t.c~ °' 1 - {"ritical Priar t~ ss.uu n zu.~r;: tP r ~,trt•t~ ,tal, ntd'::1 : ~it~na a.rc ~,ctirrc~9 .r- #i~llot~"5~
<br />s 1 -.( \f> ~+~.-tc ~ ..c~~4 t :rtif u~il rori;stati<>us ~i~l{ n~=['tsun~:h ar fitnciiun
<br />i> - E"s<~( \.) Stem incl-u,:?,I~ tau: tc~ dsta corn:}~tac~n ~ause;l k } 1 ri"I"cc'}s tiottsa<rrc.
<br />'tr, r ~stC""1C) i:ef ~ ad ~Archiein `>Er.c- i> do,an an,l ^.ne a}~stcrti i5 cuntigt~rcd ttt rise. ileac I'{sports€t
<br />`l r.er (~ctr ~h4p ch~ nctiru~ {K ~.. Prcrttisc Ht,u>rvl.
<br />ci ! ra~,t cnforcerncttz a ,arc unuhie to scnc4 or ac~c~ve;ustiec t~}uerres {usini; a13 ar ailab(c ntethta~s't_
<br />\r~i\ct 1l.+hile:
<br />a 7 t,c 1'rit+:t llaoilr ~~"sterta es dotin and <alk unit ntohiie deuces aziif not l~7<_~in or tunctiort.
<br />h Inc \ i+ict ~1it}tilc System t in<>t>crF<<t?I~ dtte to data curntption cau~rd by ~I`rt'I"ecit';oi't~+,rare.
<br />\ i~ti',~AL)~V'tsnc~t In[ertaees~
<br />a \ b'isiC::\,) St<atit>n :\lertrn<<° (nterisei is down.
<br />o ,\ \ ei(':1I) Pa~in~ fntert~tcc is noun
<br />_ln intcrfuec used fot~;7crsonne9 rttstcrine is clirti~n.
<br />d \ \C;{C` ~tatc \1esa};e Scrzer(reeords c:hc4k} tntcrface i,::E•stbn isec Special ti'otc »1 section } dl.
<br />,. 4 t='AD t>t C:Ai3 interface ss dcnt~n.
<br />t: :\ mnbi3>r ,attertace f tiil}!- or `~iC)C1 is doiin.
<br />w \'s~t'et k3roe~ser., Visi~et (':\T)Lini and l isitict (IISL.ink:
<br />;t I ~terc ;rc r;~ C:'ritical Yrtvait} t i'r:ority i i i.?sues firr tltcse pro~Iucts.
<br />.S;,,c~i ~^rl ','~~_~~~ ~-' 1\~e~, Eaortal entries. e-rtrarl mcz^sa~rrs to "Su}sftort iitritrch.corn", or fax r tcsst~ges:tre re~~icti~s:d att t}ta nexf
<br />br ,Ines ~!x. ihrre+iuc. nc~ client should ah~~av, use the t~i:ptrortc u> report Letiel I at' ~ problems.
<br />~,<~ ~<<~ 'ti<~ c ==? I?'`h4 ~lirn! ~~..nats zsn a.T< io~ieii:=core°nt ,tn~i trrchirir; number t<a ^.alidate iSStd s,;brnrssior; outside t}1 hutiincs
<br />hours, ;rs€ h ~„stcs n~°4<3 ttr ~e cn'.r.red tia the u~cf; ~!r;rtasl `'then 4atn~ tkrc loch ~ctrtal. szr~tr zekno:F~led~cntints ;:rr sent y~itt
<br />;u. +~Smatc~,l -tttail tcir';in !^.t~o { ~) hours ,a the in~li~~sd~t: I dr ~r,.rtec4 in t;u ticket.
<br />S;nrt t:ai :A7:,~~ b. Lc<el ? • lrtent F'rior~r, issues ntcehn}; the k~rc~ srvus;3i nc>#eci crttcrra acv ~lcfiriat as 3`ollous:
<br />a. ~ r-iC":AI;r "~onan7an' r. _-> arc sc:crcli i•n; ..c~ed ~luc to cute r~fthe tI}ilati~,nt ioniiittons:
<br />t rr:.hlc to er '_ , ,,t}tests -t -,~~ci~~ ~cr itrc t mcrr~r~n.t or tieIrc<Irtlctl c:a~~ t,~l i€t,z >~rct~t i:;,sinz
<br />a '3, af!.. ., .(S j,
<br />i l naibi«: ti ~~ , nt to ara r;~cis:(cnt (using a{1 a~tsil:ablc mcahods}.
<br />rii. l n~ih'se t~ ~_c a unit"s staut, 1'rt~srug all a',ailal~le naetlxxls).
<br />~c t nal ~ ?; ~ -c an mcidcrt (saint rail a'waii::bic -racthoc9s't.
<br />lrtabie ;~ ~.. ^, :rctdeni iniorutat€on needed to dispatch en inctruent {rssin~; ail caisab}c ntcrhods).
<br />1 ,,~:_~ `.fc,bile:
<br />s. ~I~~biiz usrrs ar.• sets,^1~ impacted due *to one at the folio.~'in cr~nditions:
<br />i [ .aalt[e to ~~cceive nett regtoc-^ t;">rsert~ice €i'nm V`i;tC':Af) dus€ng all avt~itat>!e n7e€hods;..
<br />ii. t nape to viett incident infomr.~ s~:, reedecl to dispatch an :netdent to>;n~~ all w.~ailahc ntethtxlsl.
<br />sri. t_au enPnrcemert zucrs are un ' "e +o send or rcecit<c {taSt~cc yucrics rosins; all ttvailuhle rtaethods).
<br />\"si(:':\h- \- isiVei Interfaces:
<br />\ \ ;sit. AD Station ,~lrr*.ing Sntert'ace f.i,ls to procese a statirn a':crt;s5 paa't o1's1 unit ass<vttntcrtt tinr n-u3*iplc
<br />ir,ri~lr~nts loose dis;nosc*d as not Liein±<~ caused ht thu station'::}crtan~ stistent).
<br />b. ;A \ rsit;';~\f) }''a?in x €nt~rface r~peatcdla fails tv ,,rozcss a unit a`scrt as tZart of u unit zs>is;°nrnent (arac~c~
<br />d ,~nvsc+d us not he nb causa:d Etv thy: ptv.nt~ >vstcm or ~endrxrj,
<br />z =1r:.1'yl~r~i i tntcrf`a,cc is dot;ti
<br />ti ~n :vy1rALI interfz~e rcEtc~a=.edty Earls to Itroress intnrrnatron ntto an inctiicnt
<br />c ,l-r interface to ::tt ck ~rn;ai ro c*it:;t :>. t r'~ :,sed to lay m unit4 is Wictttr:
<br />..
<br />f ~\rt ;~~'t, antertuce l~!Is to prt~ccs5 u}xlatcs tnr ar _~ , ar a^„is_
<br />~.
<br />A C.AC7 to t':~I~ intea race re;seatedia fatl•.'n ,rnr_ ~ „ ~f ~tmation ar,;tr ar; incident.
<br />r ~ti mobile ntt mace (~1I3I br \1I)t:; ? ret ~atrdl}" Each to rrtact~s ;ncic9cnt or sta us change ;nfi~rmat;c~n_
<br />\- ,~~t I(*i»tiwc^t, A,,t"rct t':AI)l i..n anu l fsr'wt i ~1?!_snk
<br />^~ -(here arc nt~ E ~r~c~tt f'rjctrity i Pricirstti ?, ~ ,:c`s ;x,r thescr hrr> !~-cry.
<br />`•'{.rcra?:A`r•r~-,',t L.c.~c.1 ~ - t-Ii-~h I'ri<.aritt i-sues itaec.im,~ thr I~reciit.a~lti natec3 crtc^rits are. dcfned ss follot*s
<br />?~ :..1 = i ti?~t a StsP 20°t Avreente:tt
<br />~: _ _ _ :war ti,.'i~r,r,.: i`untide~ s .~: Prn> c.a!~.
<br />1 i i~F;x i t- t , iac~r ~f the . ~t Cc': SCi
<br />Pace Str ~ ..1 I
<br />250-21
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