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CRLMEvIEW Santa Ana Police Department The Omega Group, Inc. California Exhibit A o Data Collection, Installation and Technical Support may be performed through remote connection, reducing cost of project and time it takes to complete services o Omega Recommends ExpertCity's GoToMyPC or VPN for remote connections Provide Network IP Address if VPN is used • If the client is unable to provide high speed remote access with GoToMyPC or similar connection software to The Omega Group for the collection of the required data sets then an additional fee will be charged to the client based on the additional time required for data collection. System Architecture Server and Workstation Hardware: The client will provide for hardware to be utilized in conjunction with CrimeView Desktop. Hardware should include workstations and a file server(s) to store GIS data. • The Omega Group recommends the client to maintain a database of relevant Geographic Information in a file server for the CrimeView application(s). This database will be a warehouse of street, boundary and point data, as well as incident and person data sets from the client data systems. Data Geography: The client will provide for the geographic base data for the project. In addition to the Street Centerline this may include: Parks, Schools, Beats, Reporting Districts, Landmarks, Stations, Parcels, etc. During the project kick-off a discussion regarding the type and availability of data will ensue. • Street Centerline File: The client must provide accurate reference data that will be used to generate a geocoding service. Typically the reference data is a street centerline file, address points or a parcel layer. Application Deployment Prior to the CrimeViewa Desktop Installation: the following items should be completed by the Network Administrator / GIS Coordinator and Crime Analyst: • ESRI Training Course: The Crime Analysts/ Onsite Administrators have completed ESRI's Introduction to ArcView (course) Information may be found at website: hltp:b'training.esri.com,�ilt/schedule/index.cfm o The Omega Group highly recommends all personnel working with CrimeView to have the Introduction to ArcGIS I and/or Introduction to ArcGIS II training in addition to CrimeView training. At least one person, preferably the on-site CrimeView administrator, should have a solid understanding of ArcGIS (ArcMap and ArcCatalog). The Omega Group requires that at least the system administrator or primary user receive ArcGIS training prior to receiving CrimeView training. 7