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<br />Customer agrees to look exclusively to the 
<br />Customer's Insurer to recover for Injuries or 
<br />damage In the event of any loss or Injury and 
<br />that Customer releases and waives all right of 
<br />recovery against Company arising by way of 
<br />subrogation. Company makes no guaranty or 
<br />Warranty, Including any Implied warranty of 
<br />merchantability or fitness for a particular 
<br />purpose that equipment or services supplied by 
<br />Company will detect or avert occurrences or the 
<br />consequences therefrom that the equipment or 
<br />service was designed to detect or avert. 
<br />N Is Impractical and extremely difficult to fix the 
<br />actual damages, If any, which may proximately 
<br />result from failure on the part of Company to 
<br />perform any of Its obligations under this 
<br />Agreement. Accordingly. Customer agrees that. 
<br />Company shall be exempt from liability for any 
<br />loss, damage or Injury arising directly or 
<br />Indirectly from occurrences, or the 
<br />consequences therefrom, which the equipment 
<br />or service was designed to detect or avert. 
<br />Should Company be found liable for any loss, 
<br />damage or Injury arising tram a failure of the 
<br />equipment or service In any respect, Company's 
<br />liability shall be limited to an amount equal to 
<br />the Agreement price (as increased by the price 
<br />for any additional work) or where the time and 
<br />material payment term Is selected, Customer's 
<br />time and material payments to Company. Where 
<br />this Agreement coven multiple site$, liability 
<br />shall be limited to the amount of the payments 
<br />allocable to the site where the Incident 
<br />occurred. Such sum shall be complete and 
<br />exclusive. If Customer desires Company to 
<br />assume greater liability, the parties shall amend 
<br />this Agreement by attaching a rider setting forth 
<br />the amount of additional liability and the 
<br />additional amount payable by the Customer for 
<br />the assumption by Company of such greater 
<br />liability, provided however that such rider shall 
<br />In no way be Interpreted to hold Company as an 
<br />Insurer. IN NO EVENT SHALL COMPANY BE 
<br />LIABLE FOR ANY DAMAGE, LOSS, INJURY, OR 
<br />ANY OTHER CLAIM ARISING FROM ANY 
<br />SERVICING, ALTERATIONS, MODIFICATIONS, 
<br />CHANGES, OR MOVEMENTS OF THE COVERED 
<br />SYSTEM(S) OR ANY OF ITS COMPONENT 
<br />PARTS BY THE CUSTOMER OR ANY THIRD 
<br />PARTY. COMPANY SHALL NOT BE LIABLE FOR 
<br />INDIRECT, INCIDENTAL OR CONSEQUENTIAL 
<br />DAMAGES OF ANY KIND, INCLUDING BUT NOT 
<br />LIMITED TO DAMAGES ARISING FROM THE 
<br />USE, LOSS OF THE USE, PERFORMANCE, OR 
<br />FAILURE OF THE COVERED SYSTEMS) TO 
<br />PERFORM. The Ilmitations of lability sat forth In 
<br />this Agreement shall Inure to the benefit of all 
<br />parents, subsidiaries and affiliates of company, 
<br />whether direct or Indirect, company's 
<br />employees, agents, officers and directors. 
<br />7. General Provisions. Customer has selected the 
<br />service level desired after considering and 
<br />balancing various levels of protection afforded, and 
<br />their related costs. Customer acknowledges and 
<br />agrees that by this Agreement, Company, unless 
<br />specifically stated, does not undertake any 
<br />obligation to maintain or render Customers system 
<br />or equipment as Year 2000 compliant, which shall 
<br />mean, capable of correctly handling the processing 
<br />of calendar dales before or after December 31, 
<br />1999.. All work to be performed by Company will 
<br />be performed during normal working hours of 
<br />normal working days (8:00 a.m. - 5:00 p.m., 
<br />Monday through Friday, excluding Company 
<br />holidaysj, as defined by Company, unless additional 
<br />SERVICE AGREEMENT 
<br />(continued) 
<br />times are specifically described in this Agreement. 
<br />All work performed unscheduled unless otherwise 
<br />specified In this Agreement. Appointments 
<br />scheduled for four -hour window. Additional charges 
<br />may apply for special scheduling requests, e.g. 
<br />working around equipment shutdowns, after hours 
<br />work. 
<br />Company will perform the services described In the 
<br />Smps of Work section ("Services) for one or more 
<br />system(s) or equipment as descdbed In the Scope 
<br />of Work section or the listed attachments ('Covered 
<br />System(s)'). UNLESS OTHERWISE SPECIFIED IN 
<br />THIS AGREEMENT, ANY INSPECTION (AND, IF 
<br />SPECIFIED, TESTING) PROVIDED UNDER THIS 
<br />AGREEMENT DOES NOT INCLUDE ANY 
<br />MAINTENANCE, REPAIRS, ALTERATIONS, 
<br />REPLACEMENT OF PARTS, OR ANY FIELD 
<br />ADJUSTMENTS WHATSOEVER, NOR DOES IT 
<br />INCLUDE THE CORRECTION OF ANY 
<br />DEFICIENCIES IDENTIFIED BY COMPANY TO 
<br />CUSTOMER, COMPANY SHALL NOT BE 
<br />RESPONSIBLE FOR EQUIPMENT FAILURE 
<br />OCCURRING WHILE COMPANY IS IN THE 
<br />PROCESS OF FOLLOWING ITS INSPECTION 
<br />TECHNIQUES, WHERE THE FAILURE ALSO 
<br />RESULTS FROM THE AGE OR OBSOLESCENCE 
<br />OF THE ITEM OR DUE TO NORMAL WEAR AND 
<br />TEAR. THIS AGREEMENT DOES NOT COVER 
<br />SYSTEMS, EQUIPMENT, COMPONENTS OR 
<br />PARTS THAT ARE BELOW GRADE, BEHIND 
<br />WALLS OR OTHER OBSTRUCTIONS OR 
<br />EXTERIOR TO THE BUILDING, ELECTRICAL 
<br />WIRING, AND PIPING. 
<br />8. Customer Responsibilities. Customer shall 
<br />promptly notify Company of any malfunction in the 
<br />Covered System(s) which comes to Customer's 
<br />attention. This Agreement assumes any existing 
<br />system(s) are in operational and maintainable 
<br />condition as of the Agreement date. It. upon Initial 
<br />Inspection, Company determines that repairs are 
<br />recommended, repair charges will be submitted for 
<br />approval by Customers on -site representative prior 
<br />to work. Should such repair work be declined, 
<br />Company shall be relieved from any and all liability 
<br />arising therefrom. 
<br />Customer further agrees lo: 
<br />Provide Company clear access to Covered 
<br />System($) to be serviced Including, If applicable, Im 
<br />trucks or other equipment needed to reach 
<br />Inaccessible equipment; 
<br />Supply suitable electrical service, heat, heat 
<br />tracing adequate water supply, and required system 
<br />schematics andfor drawings; 
<br />Notify all required persona, Including but not 
<br />limited to authorities having jurisdiction, employees. 
<br />and monitoring services, of scheduled testing 
<br />andfor repair of systems; 
<br />• Provide a safe work environment, 
<br />In the event of an emergency or Covered 
<br />System(s) failure, take reasonable precautions to 
<br />protect against personal injury, death, and/or 
<br />property damage and continue such measures until 
<br />the Covered System(s) are operational; and 
<br />Comply with all laws, codes, and regulations 
<br />pertaining to the equipment and/or services 
<br />provided under this agreement. 
<br />9. Repair Services (If Selected by Customer). 
<br />Where Customer expressly Includes repair, 
<br />replacement. and emergency response services in 
<br />the Scope of Work section of this Agreement, such 
<br />services apply only to the components or equipment 
<br />of the Covered System(s). Customer agrees to 
<br />promptly request repair services In the event the 
<br />System becomes Inoperable or otherwise requires 
<br />repair. The Agreement price does not include 
<br />repairs to the Covered System(s) recommended by 
<br />Company during the Initial inspection, for which 
<br />Company will submit Independent pricing to 
<br />customer and as to which Company will not 
<br />proceed until Customer authorizes such work and 
<br />approves the pricing. Repair or replacement of 
<br />non - maintainable parts of the Covered System(s) 
<br />including, but not limited to, unit cabinets, insulating 
<br />material, electrical wiring, structural supports, and 
<br />all other non-moving parts, is not included under 
<br />this Agreement. 
<br />10. System Equipment. The purchase of 
<br />equipment or peripheral devices, (including but not 
<br />limited to smoke detectors, passive infrared 
<br />detectors, card readers, sprinkler system 
<br />components, extinguishers and hoses) from 
<br />Company shall be subject to the terms and 
<br />conditions of this Agreement. If, In Company's sole 
<br />judgment, any peripheral device or other system 
<br />equipment, which Is attached to the Covered 
<br />System(s), whether provided by Company or a third 
<br />party, Interferes with the proper operation of the 
<br />Covered Syslenl(s), Customer shell remove or 
<br />replace such device or equipment promptly upon 
<br />notice from Company. Failure of Customer to 
<br />remove or replace the device shall constitute a 
<br />material breach of this Agreement. If Customer 
<br />adds any third party device or equipment to the 
<br />Covered System(s), Company shall not be 
<br />responsible for any damage to or failure of the 
<br />Covered Sysram(s) caused in whole or In part by 
<br />such device a equipment. 
<br />11. Reports. Where inspection and/or teat services 
<br />are selected, such Inspection andfor test shall be 
<br />completed on Company's Men current Report form, 
<br />which shall be given to Customer, and, where 
<br />applicable, Company may submit a copy thereof to 
<br />the local authority having judis icllon. The Report 
<br />and recommendations by Company are only 
<br />advisory in nature and are intended to assist 
<br />Customer in reducing the risk of loss to property by 
<br />Indicating obvious defects or impairments noted to 
<br />the system and equipment inspected and /or tested. 
<br />They are not intended to Imply that no other defects 
<br />or hazards exist or that all aspects of the Covered 
<br />System(s), equipment, and components are under 
<br />control at the time of Inspection. Final responsibility 
<br />for the condition and operation of the Covered 
<br />System($) and equipment and components ties with 
<br />Customer. 
<br />12. Confined Space. If access to confined space 
<br />by Company Is required for the performance of 
<br />Services, Services shall be scheduled and 
<br />performed in accordance with Company's 
<br />then- cunent hourly rate. 
<br />13. Hazardous Materials. Customer represents 
<br />that, except to the extent that Company has been 
<br />given written nofte of the following hazards prior to 
<br />the execution of this Agreement, to the best of 
<br />Customers knowledge there Is no: 
<br />'Permit confined space' as defined by OSHA. 
<br />Risk of Infectious disease, 
<br />Need for air monitoring, respiratory protection, or 
<br />other medical risk. 
<br />Asbestos, asbestos- conlalning material, 
<br />formaldehyde or other potentially toxic or otherwise 
<br />hazardous material contalned In or on the surface of 
<br />the floors, walls, ceilings, Insulation or other 
<br />structural components of the area of any building 
<br />where work Is required to be performed under this 
<br />Agreement. 
<br />All of the above are hereinafter referred to as 
<br />'Hazardous Conditions'. Company shall have the 
<br />right to rely on the representations listed above. 
<br />C2M SimpinGrirecll LP. All nalnr usry . $G1269R6 (acv. elro'7 4327MOR99 Paac6o177 
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