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111 SeOSkr <br />Customer agrees to look exclusively to the <br />Customer's Insurer to recover for Injuries or <br />damage In the event of any loss or Injury and <br />that Customer releases and waives all right of <br />recovery against Company arising by way of <br />subrogation. Company makes no guaranty or <br />Warranty, Including any Implied warranty of <br />merchantability or fitness for a particular <br />purpose that equipment or services supplied by <br />Company will detect or avert occurrences or the <br />consequences therefrom that the equipment or <br />service was designed to detect or avert. <br />N Is Impractical and extremely difficult to fix the <br />actual damages, If any, which may proximately <br />result from failure on the part of Company to <br />perform any of Its obligations under this <br />Agreement. Accordingly. Customer agrees that. <br />Company shall be exempt from liability for any <br />loss, damage or Injury arising directly or <br />Indirectly from occurrences, or the <br />consequences therefrom, which the equipment <br />or service was designed to detect or avert. <br />Should Company be found liable for any loss, <br />damage or Injury arising tram a failure of the <br />equipment or service In any respect, Company's <br />liability shall be limited to an amount equal to <br />the Agreement price (as increased by the price <br />for any additional work) or where the time and <br />material payment term Is selected, Customer's <br />time and material payments to Company. Where <br />this Agreement coven multiple site$, liability <br />shall be limited to the amount of the payments <br />allocable to the site where the Incident <br />occurred. Such sum shall be complete and <br />exclusive. If Customer desires Company to <br />assume greater liability, the parties shall amend <br />this Agreement by attaching a rider setting forth <br />the amount of additional liability and the <br />additional amount payable by the Customer for <br />the assumption by Company of such greater <br />liability, provided however that such rider shall <br />In no way be Interpreted to hold Company as an <br />Insurer. IN NO EVENT SHALL COMPANY BE <br />LIABLE FOR ANY DAMAGE, LOSS, INJURY, OR <br />ANY OTHER CLAIM ARISING FROM ANY <br />SERVICING, ALTERATIONS, MODIFICATIONS, <br />CHANGES, OR MOVEMENTS OF THE COVERED <br />SYSTEM(S) OR ANY OF ITS COMPONENT <br />PARTS BY THE CUSTOMER OR ANY THIRD <br />PARTY. COMPANY SHALL NOT BE LIABLE FOR <br />INDIRECT, INCIDENTAL OR CONSEQUENTIAL <br />DAMAGES OF ANY KIND, INCLUDING BUT NOT <br />LIMITED TO DAMAGES ARISING FROM THE <br />USE, LOSS OF THE USE, PERFORMANCE, OR <br />FAILURE OF THE COVERED SYSTEMS) TO <br />PERFORM. The Ilmitations of lability sat forth In <br />this Agreement shall Inure to the benefit of all <br />parents, subsidiaries and affiliates of company, <br />whether direct or Indirect, company's <br />employees, agents, officers and directors. <br />7. General Provisions. Customer has selected the <br />service level desired after considering and <br />balancing various levels of protection afforded, and <br />their related costs. Customer acknowledges and <br />agrees that by this Agreement, Company, unless <br />specifically stated, does not undertake any <br />obligation to maintain or render Customers system <br />or equipment as Year 2000 compliant, which shall <br />mean, capable of correctly handling the processing <br />of calendar dales before or after December 31, <br />1999.. All work to be performed by Company will <br />be performed during normal working hours of <br />normal working days (8:00 a.m. - 5:00 p.m., <br />Monday through Friday, excluding Company <br />holidaysj, as defined by Company, unless additional <br />SERVICE AGREEMENT <br />(continued) <br />times are specifically described in this Agreement. <br />All work performed unscheduled unless otherwise <br />specified In this Agreement. Appointments <br />scheduled for four -hour window. Additional charges <br />may apply for special scheduling requests, e.g. <br />working around equipment shutdowns, after hours <br />work. <br />Company will perform the services described In the <br />Smps of Work section ("Services) for one or more <br />system(s) or equipment as descdbed In the Scope <br />of Work section or the listed attachments ('Covered <br />System(s)'). UNLESS OTHERWISE SPECIFIED IN <br />THIS AGREEMENT, ANY INSPECTION (AND, IF <br />SPECIFIED, TESTING) PROVIDED UNDER THIS <br />AGREEMENT DOES NOT INCLUDE ANY <br />MAINTENANCE, REPAIRS, ALTERATIONS, <br />REPLACEMENT OF PARTS, OR ANY FIELD <br />ADJUSTMENTS WHATSOEVER, NOR DOES IT <br />INCLUDE THE CORRECTION OF ANY <br />DEFICIENCIES IDENTIFIED BY COMPANY TO <br />CUSTOMER, COMPANY SHALL NOT BE <br />RESPONSIBLE FOR EQUIPMENT FAILURE <br />OCCURRING WHILE COMPANY IS IN THE <br />PROCESS OF FOLLOWING ITS INSPECTION <br />TECHNIQUES, WHERE THE FAILURE ALSO <br />RESULTS FROM THE AGE OR OBSOLESCENCE <br />OF THE ITEM OR DUE TO NORMAL WEAR AND <br />TEAR. THIS AGREEMENT DOES NOT COVER <br />SYSTEMS, EQUIPMENT, COMPONENTS OR <br />PARTS THAT ARE BELOW GRADE, BEHIND <br />WALLS OR OTHER OBSTRUCTIONS OR <br />EXTERIOR TO THE BUILDING, ELECTRICAL <br />WIRING, AND PIPING. <br />8. Customer Responsibilities. Customer shall <br />promptly notify Company of any malfunction in the <br />Covered System(s) which comes to Customer's <br />attention. This Agreement assumes any existing <br />system(s) are in operational and maintainable <br />condition as of the Agreement date. It. upon Initial <br />Inspection, Company determines that repairs are <br />recommended, repair charges will be submitted for <br />approval by Customers on -site representative prior <br />to work. Should such repair work be declined, <br />Company shall be relieved from any and all liability <br />arising therefrom. <br />Customer further agrees lo: <br />Provide Company clear access to Covered <br />System($) to be serviced Including, If applicable, Im <br />trucks or other equipment needed to reach <br />Inaccessible equipment; <br />Supply suitable electrical service, heat, heat <br />tracing adequate water supply, and required system <br />schematics andfor drawings; <br />Notify all required persona, Including but not <br />limited to authorities having jurisdiction, employees. <br />and monitoring services, of scheduled testing <br />andfor repair of systems; <br />• Provide a safe work environment, <br />In the event of an emergency or Covered <br />System(s) failure, take reasonable precautions to <br />protect against personal injury, death, and/or <br />property damage and continue such measures until <br />the Covered System(s) are operational; and <br />Comply with all laws, codes, and regulations <br />pertaining to the equipment and/or services <br />provided under this agreement. <br />9. Repair Services (If Selected by Customer). <br />Where Customer expressly Includes repair, <br />replacement. and emergency response services in <br />the Scope of Work section of this Agreement, such <br />services apply only to the components or equipment <br />of the Covered System(s). Customer agrees to <br />promptly request repair services In the event the <br />System becomes Inoperable or otherwise requires <br />repair. The Agreement price does not include <br />repairs to the Covered System(s) recommended by <br />Company during the Initial inspection, for which <br />Company will submit Independent pricing to <br />customer and as to which Company will not <br />proceed until Customer authorizes such work and <br />approves the pricing. Repair or replacement of <br />non - maintainable parts of the Covered System(s) <br />including, but not limited to, unit cabinets, insulating <br />material, electrical wiring, structural supports, and <br />all other non-moving parts, is not included under <br />this Agreement. <br />10. System Equipment. The purchase of <br />equipment or peripheral devices, (including but not <br />limited to smoke detectors, passive infrared <br />detectors, card readers, sprinkler system <br />components, extinguishers and hoses) from <br />Company shall be subject to the terms and <br />conditions of this Agreement. If, In Company's sole <br />judgment, any peripheral device or other system <br />equipment, which Is attached to the Covered <br />System(s), whether provided by Company or a third <br />party, Interferes with the proper operation of the <br />Covered Syslenl(s), Customer shell remove or <br />replace such device or equipment promptly upon <br />notice from Company. Failure of Customer to <br />remove or replace the device shall constitute a <br />material breach of this Agreement. If Customer <br />adds any third party device or equipment to the <br />Covered System(s), Company shall not be <br />responsible for any damage to or failure of the <br />Covered Sysram(s) caused in whole or In part by <br />such device a equipment. <br />11. Reports. Where inspection and/or teat services <br />are selected, such Inspection andfor test shall be <br />completed on Company's Men current Report form, <br />which shall be given to Customer, and, where <br />applicable, Company may submit a copy thereof to <br />the local authority having judis icllon. The Report <br />and recommendations by Company are only <br />advisory in nature and are intended to assist <br />Customer in reducing the risk of loss to property by <br />Indicating obvious defects or impairments noted to <br />the system and equipment inspected and /or tested. <br />They are not intended to Imply that no other defects <br />or hazards exist or that all aspects of the Covered <br />System(s), equipment, and components are under <br />control at the time of Inspection. Final responsibility <br />for the condition and operation of the Covered <br />System($) and equipment and components ties with <br />Customer. <br />12. Confined Space. If access to confined space <br />by Company Is required for the performance of <br />Services, Services shall be scheduled and <br />performed in accordance with Company's <br />then- cunent hourly rate. <br />13. Hazardous Materials. Customer represents <br />that, except to the extent that Company has been <br />given written nofte of the following hazards prior to <br />the execution of this Agreement, to the best of <br />Customers knowledge there Is no: <br />'Permit confined space' as defined by OSHA. <br />Risk of Infectious disease, <br />Need for air monitoring, respiratory protection, or <br />other medical risk. <br />Asbestos, asbestos- conlalning material, <br />formaldehyde or other potentially toxic or otherwise <br />hazardous material contalned In or on the surface of <br />the floors, walls, ceilings, Insulation or other <br />structural components of the area of any building <br />where work Is required to be performed under this <br />Agreement. <br />All of the above are hereinafter referred to as <br />'Hazardous Conditions'. Company shall have the <br />right to rely on the representations listed above. <br />C2M SimpinGrirecll LP. All nalnr usry . $G1269R6 (acv. elro'7 4327MOR99 Paac6o177 <br />