Laserfiche WebLink
<br />Attachment" A" <br />One-Stop Partner Commitment <br /> <br />1. PARTIES: The parties to this Memorandum of Understanding (MOU) are the <br />Mayor and City Council of the City of Santa Ana, the Santa Ana Workforce <br />Investment Board (WIB), the Santa Ana Unified School District and other <br />agencies (identified in the "One-Stop Partner Commitment", Attachments "A" and <br />"B: to this MOD) functioning as "One-Stop Partners" within the Santa Ana One-Stop <br />System (hereinafter referred to as the Santa Ana WORK Center). <br /> <br />In addition to accepting the provisions contained in the MOU, the Santa Ana Unified <br />School District commits to the following to be provided for students in the Santa Ana <br />Unified School District and to parents and community members scrvcd by the Santa Ana <br />WORK Center: <br /> <br />, Initial assessment of skills, aptitudes, abilities and supportive services <br />,.. Job Search and placcment assistance <br />y Provision of performance infonnation (Certificate of Training Completion) <br />, Employment referral <br />, Occupational skills training <br />y On-the-Job training through community classroom/internships <br />y Workplace learning with classroom training <br />, Skills upgrade and retraining <br />, Job readiness training <br />,.. Employment services, limited to job listings <br />y Maintenance of all required documentation <br /> <br />Full-time equivalents (FTEs) of Agency Staff Assigned to Santa Ana W/OfR/K Center: <br />N/ A no staff will be assigned to the Santa Ana WORK Center. <br /> <br />Hours/days per week Agency Staff Assigned to Santa Ana W/OfR/K Center: N/ A <br /> <br />PERFORMANCE GOALS: <br /> <br />Customer Service <br /> <br />All on-site, One-Stop Partners shall commit to the following goals for the W/OfR/K <br />Center: <br />1. To conform to a uniform policy of customer service; <br />2. To develop customer service principles all One-Stop Partners must implement; <br />3. To implement an on-going system for measuring customer service levels; and, <br /> <br />6 <br />