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Proposal for Parking Citation Services City of Santa Ana - November 5, 2008 <br />The Citation writing software has incorporated the use of the Internet into our process. <br />This involvement includes: <br />a. Communication to the Phoenix Group database, <br />b. Data transfers for Hand Held Technology, <br />c. Daily Boot file data. <br />4.13 WINCITE MOBILE Time Limit Mark Feature <br />WINCITE MOBILE: The Parking Citation Software will include a Time Limit Mark feature <br />that will automatically record marked time once the users input a license number and <br />location. The locations can then be pulled up from a drop -down list, the license plates <br />can then be selected, and elapsed time will automatically be recorded for the specific <br />vehicle. The feature will also track vehicle movement. Officers will be also able to record <br />additional marks and to remark the same vehicle if moved to a different location. <br />Marked times, elapsed times, and locations will automatically print on the hard copy of <br />the citation. Default mark times and user preferences for the Tire Limit Mark Feature <br />can be adjusted from the WINCITE MOBILE desktop software. <br />4.14 Implementation and Training <br />WINCITE MOBILE: Implementation and training is performed on -site and is usually <br />completed within one to two days. Two Days of training is included in the project. The <br />training for the PCO's is performed classroom style with all officers or with the <br />Enforcement/Parking Supervisor. The menu screens will prompt the officers through <br />the issuance process and classroom training generally takes no more than two to three <br />hours. The officers will then move to the street to write live Citations. This will take <br />approximately half day and no more than one full day. Training will include basic <br />handheld use (1 hour), Citation issuance (1 hour), chalk time entry, how to void a <br />Citation, reprint of a Citation, how to load paper in the printer and some basic trouble- <br />shooting procedures. <br />It is anticipated that the officers in training will have some computer experience, and /or <br />handheld devices. In the event that this is not the case, the training time may need to <br />be extended. We can supply the training needed to reach the level or knowledge to be <br />successful in the field. <br />IR <br />