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President <br />19.0 GENERAL TERMS <br />19.1 This Agreement shall be binding on and shall inure to the benefit of the heirs, <br />executors, administrators, successors and assigns of the parties hereto, but nothing in this <br />paragraph shall be construed as a consent to any assignment of this Agreement by either party <br />except as provided in the ASSIGNMENT section of this Agreement. <br />19.2 This Agreement shall not become a binding contract until signed by an authorized <br />officer of both parties, and it is effective as of the date so signed. <br />19.3 This Agreement may be executed in any number of identical counterparts, and <br />each such counterpart shall be deemed a duplicate original thereof. <br />19.4 The provisions contained herein shall not be construed in favor of or against <br />either party because that party or its counsel drafted this Agreement, but shall be construed as if <br />all parties prepared this Agreement. <br />19.5 Whenever the singular number is used in this Agreement and when required by <br />the context, the same shall include the plural, and the use of any gender, be it masculine, <br />feminine or neuter, shall include all of the genders. <br />19.6 A facsimile of this Agreement, its exhibits and amendments, and notices and <br />documents prepared under this Agreement, generated by a facsimile machine (as well as a <br />photocopy thereof) shall be treated as an original. <br />SIGNATURE PAGE FOLLOWS <br />Santa Ana Fire Department Software Support Agreement <br />V.5 3/08 Copyright © 2008 TriTech Software Systems — Confidential & Proprietary <br />Unpublished: Rights reserved under the copyright laws of the United States <br />Page 12 of 21 <br />