25B - POLICE SERVICES WORKLOAD - Laserfiche WebLink

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ICMA Background International City/County Management Association (ICMA) The International City/County Management Association (ICMA) is the premier local government leadership and management organization. Since 1914, ICMA's mission has been to create excellence in local governance by developing and fostering professional local government management worldwide. Toward this end, ICMA provides an information clearinghouse, technical assistance, and training and professional development to more than 9,100 chief appointed administrators, assistant administrators, and other individuals throughout the world. The organization's resources and services reach thousands of local, state, and federal government personnel, academics, private sector professionals, citizens, and other individuals with an interest in effective management at the local government level. ICMA's members represent the administrative center of professional municipal, county, and regional services that affect millions of urban and rural citizens on a daily basis and are responsible for the leadership that ensures strategic economic growth and management of public services and infrastructure planning, investment, and development. Every day, local government managers determine policy, programming, funding, and strategic decisions that impact the ability of local resources to deal with situations of all types, including the management and operations of public safety and legal departments. Local government managers serve as the "hub of the wheel," coordinating efforts and implementing strategies for maximum effectiveness and efficiency. ICMA Consulting Services The ICMA Consulting Services team helps communities solve critical problems by providing management consulting support to local governments. One of ICMA Consulting Services' expertise is public safety services, which encompasses the following areas and beyond: organizational development, leadership and ethics, training, assessments of calls for service workload, staffing requirements analysis, designing standards and hiring guidelines for police and fire chief recruitment, police/fire consolidation, community oriented policing, and city/county/regional mergers. The ICMA Public Safety Services team is led by Leonard Matarese, director of public safety services, ICMA Consulting Services. Leonard, along with a team of highly experienced, hand selected consultants support a number of public safety services projects for jurisdictions nationwide. Qualifications Among ICMA's many activities, it assists local governments through a variety of programs that focus on specific local government concerns including public safety and fire and police protection. ICMA's focus is on the management perspective in organizing and operating these areas. For this purpose, ICMA Consulting Services acts as an objective and trusted broker tapping into the knowledge of the association's membership base and combining expertise from other appropriate experts to offer innovative ideas, lessons learned, and leading practices to communities facing similar challenges. The program provides practical advice and resources that local government managers and staff need to improve services and service delivery in their communities. 25B-12