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I B. ANIMAL CARE SERVICES — COUNTY provides the following seven (7) categories of <br />2 Animal Care Services. Each category of service includes Service Details which may be added or <br />3 changed by ADMINISTRATOR upon six (6) months prior notification to CITY. COUNTY shall <br />4 provide to CITY the Animal Care Services specified on the most current, Animal Care Notice of Intent <br />5 for the Fiscal Year, signed in accordance with subparagraph II.A.2. of this Exhibit A to the Agreement. <br />6 1. ANIMAL CONTROL SERVICES — Animal Control Services include, but are not limited <br />7 to, emergency response service; patrolling; impounding of stray animals and of owner -released animals; <br />g animal cruelty investigations; animal bite investigations; citation issuance; field release to owner and <br />9 impound fee collection for impounded animals; quarantine activities including home checks of animals <br />10 involved in bites; site inspections required to comply with vicious dog ordinances; emergency <br />11 transportation of injured, impounded animals to a veterinarian; impounding of deceased animals for <br />12 disposal; responses to requests for assistance from law enforcement and CITY officials regarding <br />13 suspected criminal activities or zoning violations related to animals; advice to residents regarding <br />14 wildlife management or other animal concerns, not to include wildlife eradication or relocation services; <br />15 injured wildlife pick-up; animal license issuance and renewal, fee collection and payment services; <br />16 customer support regarding animal licensing; animal license billing; and delinquent animal license <br />17 follow-up; assistance to residents regarding potentially dangerous and/or vicious animals; impound data <br />18 entry; and impound animal photography. <br />19 2. ANIMAL CARE SPECIAL SERVICES <br />20 a. Animal Care Special Services include, but are not limited to animal license issuance <br />21 and renewal; fee collection and payment services; customer support regarding animal licensing; animal <br />22 license billing; delinquent animal license follow-up; animal field canvassing to locate and license <br />23 unlicensed animals; inspection of animal -related businesses in CITY jurisdiction in response to <br />24 complaints and in accordance with COUNTY established inspection schedules; and when applicable, <br />25 issuance of animal permits for private homes. <br />26 b. The number of hours of canvassing provided to CITY by COUNTY will be prorated <br />27 based on available canvassing hours and CITY percentage of costs of Animal Care Services received by <br />28 CITY during the previous Fiscal Year. At sole discretion of COUNTY, COUNTY may provide <br />29 canvassing services to cities that did not receive canvassing services in the previous Fiscal Year. <br />30 COUNTY may change its methodology for allocating canvassing hours upon six (6) months prior <br />31 notification to cities. <br />32 3. ANIMAL CARE SHELTER SERVICES <br />33 a. Animal Care Shelter Services include, but are not limited to, retention of impounded <br />34 animals at COUNTY's Animal Care Shelter (Shelter), public display of animals to allow owner <br />35 identification; contact of owners when animals are wearing identification; sale or release of impounded <br />36 animals to residents; animal evaluation for adoption; reasonable effort toward animal placement; public <br />37 education; volunteer services; rescue group coordination; euthanasia and disposal of animals that are <br />Santa Ana 2 of 6 EXHIBIT A <br />Z:\ASR\08-001795 OC Animal Care Master Agreement\ Animal Care Services Master.doc ACSICRAKKoo <br />