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ADDITIONAL COVERAGES <br />We will remotely monitor (if applicable) those functions of the Equipment described above which are remote <br />monitoring capable. Our remote monitoring system ("SRM") will automatically notify us if any monitored <br />component or function is operating outside established parameters. We will then communicate with you to <br />schedule appropriate service calls. Monitoring will be pertormed on a 24 hour, 7 day basis and will <br />communicate toll free with our Customer Service Network using dedicated elevator telephone service. The <br />operation and monitoring of SRM is contingent upon availability and maintenance of dedicated elevator <br />telephone service. You have the responsibility to install, maintain and pay for such telephone service, and to <br />notify us at any time of any interruption of such telephone service. If requested, you will provide the proper <br />wiring diagrams for the equipment covered. These diagrams will remain your property, and will be maintained <br />by Schindler for use in troubleshooting and servicing the equipment. <br />CALLBACK RESPONSE TIME <br />We will respond to callbacks during regular working hours within an average of 4 hours of notification, and <br />during overtime hours within an average of 12 hours of notification, unless we are prevented from doing so by <br />causes beyond our control. <br />HOURS OF SERVICE <br />We will perform the services during our regular working hours of regular working days, excluding elevator trade <br />holidays. The services include callbacks for emergency minor adjustment callbacks during regular working <br />hours. If you authorize callbacks outside regular working hours, you will pay us at our standard billing rates, <br />plus materials not covered by contract, expenses and travel. All other work outside the services will be billed at <br />our standard billing rates. A request for service will be considered an "emergency minor adjustment callback" if <br />it is to correct a malfunction or adjust the equipment and requires immediate attention and is not caused by <br />misuse, abuse or other factors beyond our control. The term does not include any correction or adjustment that <br />requires more than one technician or more than two hours to complete. <br />TERM <br />This Agreement commences on June 30, 2007, and continues until June 29, 2008, and shall renew (where <br />permitted by applicable local law) for subsequent similar periods, unless terminated by either party upon written <br />notice received by the other party at least 90 days prior to the above termination date or any renewal termination <br />date. <br />PRICE <br />In consideration of the services provided hereunder, you agree to pay us the sum of $808.00 per month, <br />payable in quarterly installments of $2,424.00, exclusive of applicable taxes, subject to payment terms and Price <br />Adjustment set forth below. You agree to pay, as an addition to the price herein, the amount of any current or <br />future sales, use, excise or other tax applicable to the services provided hereunder. You may choose to make <br />payments on asemi-annual basis, for a discount of 1 % (initial here if semi-annual _), or on an annual basis, <br />fora 3% discount (initial here if annual ). <br />PRICE ADJUSTMENT <br />The contract Price and labor rates for extra work will be adjusted annually, as of the date of the Iccal labor rate <br />adjustment, and will be increased or decreased on the basis of changes to the local straight time hourly rate for <br />mechanics. If there is a delay in determining a new labor rate, or an interim determination of a new labor rate, <br />we will notify you and adjust the price at the time of such determination, and we will retroactively bill or issue <br />credit, as appropriate, for the period of such delay. <br />Page 3 of 3 <br />DOGO-74ASTD <br />2007.3 <br />