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<br />MPC Netframe 3640 M-F/8-5 Montllly $48.75 $48.75 <br />SN: 4457558-0001 <br />MPC Netframe 4620 M-F/8-5 Monthly $48.75 $48.75 <br />SN: 4110220-0001 <br />MPC Netframe 640 M-F/8-5 Monthly $48.75 $48.75 <br />SN: 4445124-0001 <br /> Total: $330.93 <br /> <br />4. Effective Start Date of coverage is 02/16/2009. <br /> <br />5. Billing Frequency is: Monthly. <br /> <br />6. TERMS OF PAYMENT. Customer shall pay maintenance charges prior to the month of coverage. Payment is due upon receipt of invoice. <br /> <br />7. STANDARD ON-SITE MAINTENANCE SERVICE. CPI shall provide labor and parts (excepting supplies and expendable items) and will perfonn Services <br />so as to maintain the Equipment at the location specified in this Agreement in good working order. CPI shall respond to requests for remedial maintenance <br />to such equipment in a prompt and commercially reasonable manner. Maintenance Service shall be available during the hours between 8:00 AM and 5:00 <br />PM, as selected by the Customer, Monday through Friday, exclusive of CPI holidays. Extended service hours and priority response coverage, if applicable, <br />shall be subject to the premium specified. Services performed outside such a time at the request of the Customer shall be subject to CPl's then applicable <br />charges for labor and travel. <br /> <br />8. INSTALLATION SERVICES. CPI will perform the following Services when installation is specified in the Agreement: unpacking, assembling, testing for <br />cDnformance tD the operation specifications and performing final alignments in system configuration. <br /> <br />9. TIME AND MATERIALS. Services performed at Customer's request, which are outside those specified herein shall be on a lime, materials and <br />transportatiDn basis at CPI's prices in effect at the time such Service(s) or material(s) are provided. Provision of such Services shall be at the discretion of <br />CPI and shall be subject to the availability of personnel and parts. <br /> <br />10. PRICES. Prices shall be the price set forth above. All sales, property, excise and other federal, state and local taxes (other than those based upon CPI's <br />net income) shalf be paid by the Customer. Customer shall make such arrangements for payment as CPI may require and CPI may suspend performance <br />under any Agreement until such arrangements are made. Past due amounts shall be subject to an interest charge of one and one-half percent (1 ~%) per <br />month or the highest rate permitted by law. CPI reserves the right to adjust the Service fee in conformity with CPl's standard fees in the event Customer <br />changes the Equipment Dr attaches additional features equipment to the Equipment after the date hereof. <br /> <br />11. TERM. The term of each Agreement for maintenance Services shall be one (1) year from the date specified herein, and shall continue thereafter at CPt's <br />then current published prices until terminated by Customer or CPI by ninety (90) days prior written notice. CPI may, after the first year, increase or decrease <br />maintenance prices upon ninety (90) days prior written notice to the Customer. <br /> <br />12. PARTS. All parts that are replaced by parts provided by CPI shall be become the property of CPl. Parts provided by CPI in performance of Services may <br />be new or refurbished parts which are functionally equivalent to new parts and may be from sources other than the original equipment vendor. <br /> <br />13. SITE PREPARATION. Customer shall, at Customer's expense, prepare and maintain the installation site. Customer assumes the responsibility to <br />backRup andlor otherwise protect its data against loss, damage or destruction before Services are performed. Customer also agrees to permit prompt access <br />to Equipment consistent with Customer's standard security requirements and to provide reasDnable assistance and facilities so as to expedite the <br />performance of Services. <br /> <br />14. RECONDITIONING. In the event, in CPI's reasonable opinion, any unit or equipment must be factory reconditioned because normal repair or <br />replacement of parts cannot keep such a unit in satisfactory operation condition, CPI shall submit a quotation for the required reconditioning to Customer. In <br />the event Customer declines to authorize such reconditioning, CPI may delete such item of Equipment from this Agreement. <br /> <br />15. ADDITIONAL CHARGES. Services performed as a result of any of the following conditions shall be subject to additional charges for labor, transportation <br />and parts: alterations to the equipment not authDrized in writing by CPI; expendable supply items: damage resulting from improper use, environment or the <br />use of supplies or accessories which are not in conformance with the equipment vendor's published specifications; site surveys; maintainability inspections <br />or any events other than normal wear and tear. <br /> <br />16. EXCLUSIONS TO COVERAGE. Any items specified by the original manufacturer as "consumable" or the Customer's responsibility, including, but not <br />limited to, print heads, toner cartridges, ribbons or drums. Also excluded from coverage as damaged caused by or from externally defined sources, including, <br />but not limited to, acts of nature, flood, fire, lightning, water and electrical sources external to the covered equipment. Repairs to equipment covered by this <br />exclusion are billable to the Customer at CPI customary rates. <br /> <br />17. NOTICES. All notices shall be in writing and all notices and payments shall be sent to the recipient at its respective address shown on the face of this <br />Agreement. <br /> <br />18. FORCE MAJEURE. Neither party shall be liable for any delay or failure to perform its obligations due tD any cause beyond its reasonable control. <br /> <br />19. LIMITATIONS OF ACTIONS. No actions, regardless of form or basis, arising out of transactions related to this Agreement or the Services performed or <br />to be performed may be brought by either party more than two (2) years after the cause of action has accrued except that an action for nonpayment may be <br />brought within two (2) years after the date of last payment. <br /> <br />20. COLLECTION <br />(a) Wrongful Termination. Customer's rates and other applicable discounts are based upon Customer's agreement to purchase services for the entire <br />Page :2 of3 <br />