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Docusign Envelope ID:DA411727-B3A7-4B6F-AC98-ED7692626C6A MSSA H:00045246 Master Security Services Agreement 4.2.4 in performing its obligations under this Agreement, it will comply with all data protection laws applicable to eSentire in the performance of its obligations hereunder (which, for the avoidance of doubt, excludes any laws exclusively applicable to Client)and will use the same efforts to safeguard and prevent the misuse of all Personal Information disclosed to it under this Agreement or in the course of providing the Services as it does in protecting its own Confidential Information; 4.2.5 neither this Agreement nor the performance of or exercise of rights under this Agreement will violate,conflict with,or result in the breach of any term,condition,or provision of any agreement or legal obligation(whether or not existing at the Effective Date)to which eSentire is a party or by which it may be bound,or constitute a default thereunder;and 4.2.6 deliverables will conform substantially to the specifications for the same,if any,set out in the applicable Order Form. 4.3 Client Warranties. Client represents,warrants,and covenants to eSentire as follows: 4.3.1 it is duly organized and existing under the laws of its own jurisdiction and is not under any contractual obligation that would preclude it from entering into this Agreement or granting access to eSentire as provided herein to provide the Services; 4.3.2 in accessing and using the Services and in otherwise performing its obligations under this Agreement,Client will comply with all applicable Requirements of Law and all applicable export and encryption laws and regulations,and will not provide or provide access to a decryption key to eSentire; 4.3.3 Client has all rights necessary to provide eSentire with access to Client Data and Systems for use in accordance with the terms of this Agreement,and eSentire's use of any Client Data in accordance with the terms of this Agreement will not violate the rights of any third party; 4.3.4 if Client(1)orders Services hereunder to be performed by eSentire with respect to any third-party devices, data, facilities, or environments or (2) deploys agents to third-party endpoints for purposes of Services ordered hereunder (collectively, "Third Party Services"), Client has obtained all required authorizations including,without limitation,the prior consent of all such third parties for any such Third Party Services;and 4.3.5 neither this Agreement nor the performance of or exercise of rights underthis Agreement will violate,conflict with,or result in the breach of any term,condition,or provision of any agreement or legal obligation(whether or not existing at the Effective Date)to which Client is a party or by which it may be bound,or constitute a default thereunder. 4.4 EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, EACH PARTY HEREBY SPECIFICALLY DISCLAIMS ALL OTHER REPRESENTATIONS AND WARRANTIES WITH RESPECTTO THE SUBJECT MATTER OF THIS AGREEMENT, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CLIENT HEREBY ACKNOWLEDGES AND AGREES THAT,WHILE ESENTIRE WILL USE ITS BEST EFFORTS TO DETECT INAPPROPRIATE OR UNAUTHORIZED TRAFFIC OR CONTENT WITHIN CLIENT'S SYSTEMS AND NETWORK, DUE TO THE NATURE OF THE INTERNET AND ITS USERS, ESENTIRE DOES NOT WARRANT THAT IT WILL BE ABLE TO DETECT ALL SUCH CONTENT AND TRAFFIC. 5. Supply of Software and Hardware 5.1 To provide the Services,certain e5entire Equipment may be installed at Client's premises as set forth in the applicable Order Form. Client acknowledges and agrees that all such eSentire Equipment shall, at all times, be considered to be personal property of eSentire and its licensors and not Client's property or a part of Client's premises. Client will take all reasonable action to protect the eSentire Equipment from theft,damage, or destruction as if such hardware and software were owned by Client. 5.2 With Client's consent, eSentire, or its authorized third parties, may during normal business hours and upon reasonable notice, enter upon Client's premises and remove the eSentire Equipment, provided that such removal is not disruptive to the provision of the Services. City of Santa Ana-March 26,2025 Page 4 of 12(2023-11)